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Main Office (MOS) OVERVIEW The Systems Manager is responsible for overseeing and managing the companys enterprise-level systems strategy. Their primary role is to ensure that their assigned systems are operating efficiently, securely and effectively to support the manufactured housing, recreational vehicle, accounting/financial, and miscellaneous ancillary business objectives. JOB DUTIES * Develops and implements strategic system roadmap and initiatives to align with Suns goals and objectives * Partners with business leaders across Sun to inform and gain buy-in on the system vision, strategy, features, budgets, and priorities * Stays informed of and has an understanding of high-level business processes performed at Sun across the various systems within the enterprise technology architecture * Oversees installations, configurations, and implementations on assigned systems * Monitors and ensures assigned systems' availability, performance, and security, promptly resolving any issues or business disruptions that may arise * Conducts regular system assessments and participate in security audits to identify vulnerabilities, risks, and areas for improvement and work to implement appropriate measures to mitigate them * Develops and maintains system documentation, including operating and support procedures, configurations, and technical specifications * Leads required upgrades and enhancements to the assigned system * Collaborates with external vendor partners and cross-functional internal team members to gather requirements, analyze needs, design, and implement appropriate system solutions * Oversees any acquisition, disposition, and conversion tasks related to assigned systems * Manages relationships with external vendor partners and technology teams for assigned systems * Maintains accurate system records, establishes contacts and effective support procedures, contract details, and manages key system dates * Stays abreast of emerging tech trends and best practices, recommend system enhancements, and drive the adoption strategy * Other tasks as assigned REQUIREMENTS * Bachelor's Degree in information technology or related field (Required) * 5 years experience in product ownership, system administration, or system support role * 3 years experience in enterprise systems management, including the design, implementation, and main * Demonstrated ability to manage multiple competing priorities * Excellent written and verbal communication skills * Ability to think creatively to solve customer requests using configuration * Strong negotiation, presentation, and reporting skills * Highly organized with strong attention to detail * Advanced proficiency in Microsoft Office Suite and Microsoft Visio * Demonstrated ability to take initiative and embrace change * Knowledge of configuration and support best practices and methodologies * Solid understanding of IT security principles and practices, including access controls, data protection, and compliance requirements * Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders * Excellent analytical and problem-solving abilities, with attention to detail and a commitment to delivering high-quality solutions BENEFITS At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. * Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family * Comprehensive Dental