Job Information
Konecranes Nuclear Equip and Services LLC Schedule Coordinator-Springfield, OH in Springfield, Ohio
Position Title: Schedule Coordinator-Springfield, OH
Start Date: 28 sie 2024
Country: United States
Location: Springfield, OH, United States
Employment Type: term
Full-Time/Part-Time: Full time
Workplace: Hybrid
Description: At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Position - Schedule Coordinator
What we offer:
Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Holidays: 10 paid holidays per year
Konecranes is seeking an individual with exceptional customer service skills to join our team as a Service Schedule Coordinator. In this role, you will be overseeing service delivery in your assigned area. You will responsible for scheduling and dispatching service technicians and ensuring timely repair and upgrades of customer equipment. If you are a dynamic and resourceful individual, come start your journey with Konecranes!
RESPONSIBILITIES:
Manage the schedule of service work for assigned customers and field operatives.
Maintain Planning Board in Siebel to ensure all internal stakeholders can view updated schedule. Proactively communicate with field operatives and local management when needed.
Track and receive materials required to complete service. Arrange for necessary rental equipment, as well as subcontracted when needed.
Communicate with customers and internal stakeholders throughout projects when needed.
Arrange sub-contracted services and equipment, including rentals.
Open service requests and schedule field operatives to respond to emergency breakdowns.
Review invoicing details of completed work before moving forward with the invoicing process.
Gain a general understanding of the contents of all OSHA, ANSI, CMAA, HMI, NEC and other codes or regulations pertaining to the crane/hoist industry. Refresh and update knowledge periodically.
Follow and assist in the enforcement of all safety rules and procedures including those established by the customer.
Other duties as assigned.
REQUIRED COMPETENCIES:
Must be customer oriented.
Well-developed interpersonal and communication skills.
Organized.
PC skills.
Ability to prioritize tasks.
Willing to take on new and challenging tasks.
Must have a take charge attitude, be decisive and possess a high level of responsibility.