VetJobs - The Leading Military Job Board

Enterprise Learning is responsible for building new capabilities critical to our firm's strategy at speedand scale, ensuring our 50,000 home-office associates and branch team members are reskilled andupskilled to deliver industry-leading Human-Centered Complete Wealth Management.

The Senior Learning and Performance Consultant is responsible for diagnosing business and learnerneeds and leading the creation and execution of high-performance learning journeys across the valuestream, leading multiple complex learning and performance initiatives that deliver business outcomes insupport of the firm strategy by accelerating talent development and adoption of new/improvedbehaviors.

We are seeking a Senior Learning and Performance Consultant to join our team to support the development of a skills-first organization approach. The Learning and Performance Consultant will be responsible for building skills assessments that will aid in identifying the skill gaps within our workforce and support the design of targeted learning upskilling pathways to prepare our current workforce for the future.

Key Responsibilities:

• Consulting with key stakeholders to identify business goals and priorities, and to assess the skills and capabilities required to achieve those goals.
• Design and implement skills assessments to identify skill gaps in the workforce
• Analyze and interpret assessment data to identify themes and trends in the workforce's capabilities
• Collaborate with cross-functional teams to design targeted learning pathways to address skill gaps in the "flow of work"
• Supporting the development of training programs and learning solutions that address identified skill gaps, working closely with subject matter experts and other stakeholders to ensure that learning solutions are accurate, up-to-date, and aligned with industry best practices.
• Monitor and evaluate the effectiveness of the assessments and adjust as needed

Master's Degree (or equivalent experience) in Education, Organizational Psychology, Human Capital Management, or related field; Doctorate preferred

7 years of experience in corporate learning, performance consultation, or similar role

Expert knowledge of Learning Sciences, Instructional Design, Assessment, Capability Mapping, and ModernLearning Experience Tools and Methodologies

3 years of proven experience successfully leading the strategic design of firmwide learning and performance initiatives from initial ideation through delivery, resulting in demonstrable impact to Business or Human Resources objectives

2 years of proven experience as a performance consultant, successfully leading others to diagnose andsolve complex human performance challenges using a sophisticated set of consultative tools andmethodologies

2 years of proven experience successfully facilitating Design Thinking sessions and workshops and/or UserExperience research projects to develop learning and performance strategies in partnership with end-users;IBM Co-creator Badge preferred

2 years of proven experience identifying opportunities for learning and performance to yield measurable business outcomes, making business cases (ROI; Cost/Benefit Analysis), and delivering projected results

Proficient understanding of the Financial Services Industry and Talent Management, with specialization in atleast one discipline

Proven ability to design and curate high-performance learning journeys and sequence and prioritize multiplelearning and performance initiatives into streamlined, learner-centric journeys

Proven ability to collaborate with a wide variety of colleagues, employing diplomacy to achieve outcomes

2 years of proven experience navigating highly complicated group dynamics and conflicting feedback torecommend solutions that meets all parties' needs while keeping the learner top of mind and workdeliverables on track.

2 years of proven xperience working on sensitive, privileged, and confidential projects, working withdiscretion, maneuvering high risk situations, and appropriately adhering to legal and compliance guidelines

Proven ability to establish trusted partnerships as a consultant to business and functional leaders, includingexecutive leaders, employing objectivity and learning sciences to influence leadership decisions and achieveoutcomes

Proven expert facilitation and communication skills, including ability to explain complex concepts to audienceswith a variety of backgrounds

Applied understanding of Systems Thinking, Root Cause Analysis, and Problem-Solving Methodologies torecommend learning solutions to complex performance challenges

Proven ability to successfully organize and manage multiple projects and processes in a dynamic, matrixenvironment with a complex map of stakeholders

2 years of proven experience effectively delegating responsibilities and informally leading cross-functionalteams

2 yea