Job Information
Park Nicollet Health Services Switchboard Operator in St. Louis Park, Minnesota
Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Responsible for providing prompt, courteous and effective response to all calls into Park Nicollet Health Services through the switchboard. This includes routing calls to appropriate departments, providing patient information, paging on call physicians, code processing, and related communication services. The incumbent will be expected to comply with all Head, Heart Together competencies as related to switchboard duties. Work Schedule: 6:00am - 2:30pm w rotating weekends Required Qualifications: Minimum 1 year client facing customer service required. Preferred Qualifications: Some post-secondary education preferred. Call center or Switchboard experience preferred. Experience with computers and both word processing and spreadsheet software preferred. Ability to type 35 WPM preferred. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We are committed to a culture of diversity, equity, and inclusion. A culture where every person feels welcome, included, and valued. It s an important part of our Head + Heart, Together culture, and critical to our success.