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At Trane TechnologiesTM (https://www.tranetechnologies.com/) and through our businesses including Trane® (https://www.trane.com/) and Thermo King® (https://www.thermoking.com/) , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Join our dynamic Sustaining Engineering Team at Trane and take on the fulfilling role of a Senior Continuation Engineer . As part of this team, you will have the opportunity to investigate and resolve hardware and software issues reported by customers, specifically focusing on our cutting-edge building automation systems (BAS) controls products and tools. By utilizing your expertise, you will directly contribute to our customers' energy efficiency efforts, reducing their carbon footprint, and aligning with our company's commitment to sustainability. We are seeking a talented individual with a passion for troubleshooting HVAC controls systems, ready to collaborate and make a real impact.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE !

• Family building benefits include fertility coverage and adoption/surrogacy assistance.

• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

• Paid time off, including in support of volunteer and parental leave needs.

• Educational and training opportunities through company programs along with tuition assistance and student debt support .

• Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !

This position is eligible for a Hybrid work schedule (3 or more days onsite a week) and will be based out of our White Bear Lake/St. Paul, MN office.

Core Responsibilities:

• Investigate UI, embedded, application software, communication and integration problems with our System and HVAC controls products and service tools.

• Interface with technical support, embedded firmware, UI software, integration, test, product and other teams in the US and offshore to triage field and resolve field issues.

• Connect, configure and sequence controls hardware and software to replicate field issues and write product defects.

• Provide troubleshooting directions to teams to gather required field information.

• Perform IP network and serial communication captures to analyze issues in real-time.

• Collaborate with cross-functional teams to help define and deliver technical resolutions.

• Lead field issue escalation review and assignment meetings.

• Provide technical leadership and mentorship to junior team members.

• Participate in change control board (CCB) meetings.

• Perform first article tests for manufacturing updates and document results.

• Post updated versions of newly released software and firmware to downloads site.

Qualifications:

• Bachelor’s Degree in Engineering, Computer Science, Physics, or related degree required

• Strong software and HVAC control system troubleshooting skills preferred

• Knowledge of building control systems, devices, and sensors is preferred

• Proficient knowledge of Windows desktop MS Office and with mobile applications and operating systems

• Working knowledge of computer networking

• Experience in installing, wiring, and troubleshooting microprocessor-based controls equipment is strongly desired

• Experience and skill in using digital multimeters, oscilloscopes, protocol analyzers and other test equipment desired

• Knowledge of Application Security, BACnet, MODBUS and LonTalk protocols desired

Annual Base Pay Range: $76,000 – 132,000

Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges).

*Benefits vary by region, business alignment, union involvement and employee status.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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