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Description

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

Work hard. Have fun. Make history.

The Role:

The Reverse Logistics Sr. Materials Manager is responsible for all supply chain activities related to fulfilling Lab126 warranty requirements and certified refurbished demand. This role covers both tactical and strategic aspects of Supply Chain Management. This person has a business orientation and is will work with all of the Reverse Logistics cross functional teams as well as our external suppliers. Your goal is to ensure continuity of supply for all products in multiple facilities around the globe. In this role, you will:

• Act as the main point of contact for material issues both internally and externally with our suppliers

• Communicate forecast and verify fulfillment from a materials perspective

• Understand key forecast inputs and trends and the downstream impact on materials

• Have a strong understanding of Bill of Materials systems, processes and general disciplines

• Support all devices from NPI through to End of Life and establish material strategies to support warranty requirements beyond the end of manufacturing

• Participate in weekly and monthly supplier meetings and quarterly business reviews

• Work collaboratively with internal teams and suppliers to implement strategic solutions to continually improve our materials management processes

• Provide Clear-to-Build (CTB) updates. Visibility to material supply, highlighting projected coverage and constraints

• Schedule and host meetings with suppliers in US and/or globally to proactively manage material and eliminate shortages as required

• Develop and maintain KPIs with contract manufactures

• Be responsible for monthly and quarterly metric reporting

• Both domestic and international travel may be required

A day in the life

The Reverse Logistics Materials Manager is responsible for all supply chain activities related to fulfilling Lab126 warranty requirements and certified refurbished demand. This role covers both tactical and strategic aspects of Supply Chain Management. This person has a business orientation and is will work with all of the Reverse Logistics cross functional teams as well as our external suppliers. Your goal is to ensure continuity of supply for all products in multiple facilities around the globe.

About the team

Amazon Devices Reverse Logistics mission is to delight consumer electronics customers worldwide by offering an OEM returns experience that delivers maximum margin recovery through flexible, world-class products & services.

We are open to hiring candidates to work out of one of the following locations:

Sunnyvale, CA, USA

Basic Qualifications

• 4+ years of supply chain experience

• 4+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• 3+ years of program or project management experience

• Experience defining program requirements and using data and metrics to determine improvements

• Bachelor's degree

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

• Advanced Excel skills that can be used to identify trends in datasets that can be used to make a decision

Preferred Qualifications

• 5+ years of driving end to end delivery, and communicating results to senior leadership experience

• 5+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

• Master's degree in supply chain management, operations, engineering, analytics or related field

• Self-motivated and demonstrated ability to work independently, take initiative, problem solve, handle multiple tasks and prioritize daily responsibilities

• Prior experience working with or managing customers

• Demonstrate flexibility to adapt quickly to departmental changes and conditions

• Prior reverse logistics business experience

• Inventory Management experience

• Demonstrated ability to communicate effectively to senior management, peers, and team members

• Ability to implement and document processes

• A keen, flexible and aggressive intellect with superb conceptual thinking, analytical and problem-solving skills

• Ability to handle multiple tasks, programs and projects successfully

• Working knowledge of SQL, relational databases, Tableau, Blue Yonder, and other Business Intelligence Platform

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $63,600/year in our lowest geographic market up to $153,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.