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Danaher Corporation Salesforce Field Service Architect (Field Service Lightning) in Sunnyvale, California

At Cepheid, we are passionate about improving healthcare through faster, more accurate diagnostic tests. With our GeneXpert® System, we’ve taken the most sophisticated molecular technology and packaged it into an automated, easy-to-use format that has quickly become the platform of choice worldwide. From the largest laboratories to small physician offices, our game-changing solution delivers critical answers when clinicians and patients need them most. Through strong molecular biology capabilities and ongoing product innovation, we are focused on developing tests for healthcare-associated infections, sexual health, critical infectious disease, virology, and oncology applications. Come join our vision for a better way and help make life better for us all! For more details, visit us at www.cepheid.com or follow us on Twitter (@CepheidNews).

NOTE: This position is remote from any location in the United States

The Salesforce Field Service Solution Architect provides overall mentorship regarding strategies and techniques for the SFS product solutions. The SFS Architect will be working with both Business and IT team members to document, design and build product solutions, support business needs, follow strong architectural principles, use system resources efficiently, and integrate cleanly with the user interface and server components of the SFS application and technical architecture.

Responsibilities:

  • Be recognized as functional specialist in Salesforce Field Service Lightning

  • Translate business requirements into well-architected solutions to best use the Salesforce platforms and products

  • Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality

  • Define business outcomes and success criteria

  • Engage with Business Partners, Project Management, Product Owner, and our internal delivery team to design, build and execute the best possible solution

  • Perform Fit/Gap Analysis between customer requirements and Salesforce capabilities.

  • Build solution design documentation, including user stories and process flows

  • Configure the Salesforce solution (clicks not code) while working with our extended team for any needed custom development

Qualifications:

  • Bachelor's degree

  • Field Service Lightning Consultant-Certified

  • 3+ years of Salesforce Field Service implementation experience

  • 6+ years of CRM industry experience

  • Software Consulting experience (Enterprise experience preferred)

  • Minimum 5 years of Salesforce platform experience (6+ years preferred)

  • Specialist understanding of the core Salesforce platform (Service Cloud, Community Cloud, Sales Cloud)

  • Confirmed ability to design and optimize business processes and integrate business processes across disparate systems

  • Excellent client-facing written and oral communications skills

  • Active Salesforce Consultant certifications (Strong preference for Field Service Lightning, Service Cloud, and Community Cloud)

  • Proficiency in writing user stories to collect Salesforce requirements

  • Experience with data migrations from third-party systems to Salesforce

  • Experience with adopting Agile methodology for development

  • Active Salesforce Certifications (System/Data Architect strongly preferred)

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.

Equal Opportunity Employer

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

#LI-JC2

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

Operating Company: Cepheid

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