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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

This position will play a critical role within the Line of Business Compliance team supporting Travel & Lifestyle Services (“TLS”), which provides American Express Card Members globally with a full range of travel and lifestyle products. The position will provide strategic support to drive innovation for the business while building an effective framework for compliance with applicable laws and regulations for the global consumer travel business, features and processes. Particular focus will be dedicated to new product development (including associated Card benefits), marketing strategies, risk management initiatives, process control, customer communications and complaints.

The successful candidate will lead a team of Compliance professionals in managing an effective compliance program for travel products and providing strategic support to drive continuous product innovation. This is a highly visible and strategic position with significant and regular interaction with senior leaders across the company.

How will you make an impact in this role?

• Provide solution-oriented compliance support to assist business colleagues in reaching their goals while meeting compliance requirements

• Review proposed marketing campaign materials and strategies to effectively mitigate compliance risks

• Develop and maintain strong working relationships with business partners and internal stakeholders (e.g., General Counsel’s Office, Operational Excellence, Independent Compliance Testing, Privacy and Internal Audit Group)

• Support new initiatives through the New Product Approval process and integration of effective controls, testing & ongoing monitoring into new and existing processes

• Manage an effective Compliance program and oversee and maintain a robust control environment to monitor third-party risk

• Assist internal stakeholders with regulatory examination requests and drafting responses to regulatory findings

• Drive implementation of policy and regulatory requirements in the areas of UDAAP, travel, general credit card practices, general banking, and other relevant federal, state and local regulations

• Lead, coach and develop a team of Compliance Managers

Minimum Qualifications

• Demonstrated regulatory knowledge with consumer financial regulations including experience with consumer protection and UDAAP.

• Ability to exercise sound judgment in the development and selection of compliant solutions

• Strong project management skills, ability to manage multiple projects and support multiple priorities simultaneously

• Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change

• Functional knowledge of American Express TLS products

• Strong collaborative skills and experience leading and working in a matrixed and agile environment and on cross-functional teams

• Strong leadership, analytical, organizational and managerial skills; ability to lead and inspire others through continuous coaching, feedback, recognition and encouragement

• Excellent verbal and written communication skills, including ability to persuade and influence

• Strong interpersonal skills necessary to communicate with all levels of the organization

• Proactive, results-oriented, and self-driven

• Creative and highly collaborative ability to solve business challenges

• Prior credit card or travel industry, compliance, legal or risk experience a plus.

• Bachelor’s degree preferred; advanced degree preferred or equivalent work experience

Qualifications

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Compliance

Primary Location: US-New York-New York

Other Locations: US-Utah-Sandy, US-Arizona-Phoenix, US-Florida-Sunrise

Schedule Full-time

Req ID: 23010154