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Job Number 24048268

Job Category Sales & Marketing

Location Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

JOB SCOPE

The Sales Coordinator will be required to support Market Director of Sales – Asia Inbound in the coordination of all aspects of day-to-day activities including reporting and administration.

Plus, conduct their duties in a courteous, safe and efficient manner, in accordance with the company’s policies and procedures, ensuring that a high level of service is maintained.

KEY RESPONSIBILITIES

• To provide the sales support functions, handle inquiries, sourcing information, coordinate appointments, site inspections and entertainment for all managed Cluster hotels including Sheraton Grand Sydney Hyde Park, Sheraton Grand Mirage Resort Gold Coast, Sheraton Melbourne, Marriott Melbourne Docklands, Sydney Harbour Marriott, Four Points by Sheraton Brisbane, JW Marriott Resort Gold Coast, Four Points by Sheraton Sydney, Moxy Sydney Airport, Westin Perth, Westin Brisbane, Marriott Brisbane, Marriott Melbourne, AC by Marriott, Courtyard by Marriott Flagstaff Gardens, Element Melbourne, Tasman Luxury Collection, Marriott Adelaide and Le Meridien Melbourne

• Prepare proposals, negotiate rates and issue contracts as required

• Coordinate VIP reservations, amenities and letters as required

• Respond to inquiries and follow up and handle calls in courteous manner.

• Assist sales team on projects and client entertainment and coordination of trade shows, famils and sales trips.

• Prepare weekly pace reports and cross check actual room revenue with individua hotels for any discrepancies

• Keep all the hotels information up to date including menu pricing, fact sheets

• Ensure all responsibilities and deadlines are met

• Assist with sending out hotel promotions offers as required

• Preparation of correspondence in coherence to Marriott International brand standards

• Active involvement in developing and upholding ISAC & SFA standards

• Assist in the maintenance of the SFA and ISAC database, ensuring account, contact and booking profiles are updated daily and are accurate per the Starwood standards

• Maintain an accurate expense calendar/schedule including all travel, requisition, trade show, entertainment expenses

• Maintain an appropriate level of stationery

• Ensure the maintenance and working order of office equipment and resources

• Set up and maintain a list of domestic and international famils and comp rooms

• Prepare and maintain a complete trade show and travel schedule including costs

• Assist as requested by the Director of Sales and provide support where needed to the Sales Executive

• Maintain the strictest confidence on all matters relating to Marriott International

• Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation and Marriott International Policies

• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.

• Comply with and abide by all polices and procedure and information as outlined in Associate handbook

• To work as and where directed by Management plus follow all reasonable requests

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.