Job Information
CNY Works, Inc. Workforce Advisor Community Outreach in Syracuse, New York
The Workforce Advisor - Community Outreach is a member of the CNY Works Career Centers Adult and Dislocated Worker Workforce Services cross-functional team that recruits and serves Quality Jobs, Equity, Strategy, and Training (QUEST) National Dislocated Worker Grant (NDWG) eligible participants. The Workforce Advisor - Community Outreach performs multiple Career Center key functions, including but not limited to supporting Front Desk Reception, Telephone Reception, Resource Center, and work-readiness and job search-related classes and workshops. The primary role for the Workforce Advisor - Community Outreach is to function as the key service contact for job-seeker customers visiting the New York State Department of Transportation (NYSDOT) I-81 Project Community Outreach Centers located at Tucker Missionary Baptist Church (515 Oakwood Avenue, Syracuse, New York) and The Hills Building (217 Montgomery Street, First Floor, Syracuse New York). Please note that the Tucker Missionary Baptist Church location is open Tuesday and Thursday from 2 p.m. to 6 p.m. and The Hills Building location is open Monday, Wednesday, and Friday from 10 a.m. to 4 p.m. To support QUEST community outreach efforts the Workforce Advisor - Community Outreach may also be requested and scheduled to work at other community partner locations. The Workforce Advisor - Community Outreach provides Workforce Innovation and Opportunity Act (WIOA) and QUEST NDWG eligibility determination, initial and comprehensive assessments, and orientation/overview of services leading to career guidance. They recommend the most appropriate career service strategy for each customer. Given job opportunities within the local and regional economies, they provide career counseling, job development and placement assistance to personal caseload participants, prepare, screen, and identify candidates for skills development, training, comprehensive supportive services, or open job opportunities. They also deliver follow-up services, and track, and analyze data on an individual, caseload, and agency wide basis Bachelors degree in human or social services or related field with two to three years of experience OR an Associate (Arts. Science, or Applied Science) degree with five to ten years of experience OR an equivalent combination of relevant education and experience in working in career or workforce development will be considered. Strong demonstrated understanding of community organizations and related services highly desirable