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Description

Are you ready to champion outstanding customer service, Amazon style?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have an opportunity just for you!

At Amazon, we have a peculiar culture built on pioneering into unknown and new frontiers. From selling books to creating the Kindle; from making films to launching faster delivery, Amazon reinvents normal. After selling the first book in 1995, we have grown at an incredible rate and have become the universe’s most customer-centric company. By hiring those who take risks and find fulfillment through making the impossible commonplace, Amazon cultivates a culture of innovation. Every employee at Amazon has the power to forge their own path and to have a true impact on the business…and we find that exhilarating!

Read more about us at amazon.com/about

When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us regardless of minority, female, gender identity, disability, or sexual orientation. We value diversity!

See why diversity is important to us at amazon.com/diversity.

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving.

Key job responsibilities

Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates

Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality

Partnering with the management team to establish and maintain quality control standards

Proactively identifying and leading process improvement initiatives and Lean tools

Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor

Leading and developing a team of Amazon associates

Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed

Ensuring procedures are followed for building security and product loss prevention

Creating, managing, and supporting recognition and communication programs

You’re willing and able to work to flexible schedules and shifts

About the team

Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

We are open to hiring candidates to work out of one of the following locations:

Szczecin, POL

Basic Qualifications

• A degree

• Relevant experience in people management

• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

• Relevant experience in using data or anecdotal evidence to influence business decisions

• Advanced proficiency in verbal and written English and local language

Preferred Qualifications

• Experience working with Lean, Six Sigma and Kaizen techniques

• Experience working in another logistics environment

• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.