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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

In Office

Job Description

The opportunity

The Salaried Agency Leader Program Manager is expected to contribute towards the achievement of the goals and target of the assigned Zone via effective and efficient execution of agency distribution strategy.

Strategic Execution

• Provide support in the establishment of the salaried salesforce model within the Agency channel.

• Effectively carry out the salaried salesforce model in accordance with the approved business plans / business case

• Develop programs and activities that will help the salaried salesforce to improve their productivity and competence.

• Utilize the mechanisms in place to review performance and pivot execution plans to deliver improved results with the salaried salesforce model

• Help establish systems, processes, and procedures for the effective and efficient management of the agencies within the Zone.

• Provide inputs to the agency team to further improve the agency development programs and initiatives of the Zone.

Performance Management and Team Development

• Manage the day-to-day agency sales and recruitment activities of the salaried salesforce to ensure that they are doing the required activities that will bring in the desired results.

• Provide coaching and mentoring to the salaried salesforce to improve the overall performance of their respective teams.

• Implement developmental and motivational activities to maintain engagement among agency teams.

• Ensure that annual sales, manpower, active agent count, and conservation targets of the assigned salaried salesforce are met.

• Coordinate with other departments and support teams to address and accommodate the requests, issues and concerns raised by the salaried salesforce.

• Ensure that the salaried salesforce adhere to Company policies, business practices and norms.

• Ensure that salaried salesforce is well informed of new initiatives and developments in the organization

• Develop and maintain high morale among the agency teams in the Zone.

How will you create impact?

The role will support the Agency Branch Heads and Unit Heads in driving the sales of the organization. In addition, the role will directly report to the Zone Head.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Graduate of bachelor's degree

• At least five years of relevant experience in business development and agency management preferably in a life insurance setting

• Has held key positions relevant to the requirement of the job

• Ability to work well with people of all levels in the organization

• High degree of professionalism and business etiquette

• With keen attention to detail

• Strong business and financial acumen

• Presentation, planning and organizing skills

• Excellent communication and interpersonal skills

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .