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Description:

• On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary specifications on trucks and processes, while coordinating, communicating, and providing updates on a daily basis to all parties involved in the arrival, loading, unloading and departure at warehouses, facilities and distribution centers. • We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy. • This team is able to take on all gate operations and allow those associates onsite to focus on the daily operations onsite that need to be completed. • On a daily basis, you will be speaking to roughly 200 drivers a day, so excellent and clear communication is a must.

Skills:

supply chain, dispatch, microsoft office, Excel, customer service, call center, data entry, Communication, Salesforce, Logistics, intermodal, freight

Top Skills Details:

supply chain,dispatch,microsoft office

Additional Skills & Qualifications:

• 1+ year of high volume (Call Center) customer support experience • Strong job tenure required. • Someone who can follow an SOP – strong problem-solving skills is a must! • Experience with Microsoft Excel and keyboard short cuts. Must be proficient in computers! • Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast-paced environment. • We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy.

Experience Level:

Entry Level

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.