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Job Description Summary

This role may possibly be remote. The Documentation Coordinator 1 will be a point of contact for Care Coordinators members for physician account support and be responsible for obtaining the necessary documentation from physicians to substantiate a patient’s need for medical supplies for submission to their insurance.

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

PRIMARY DUTIES AND RESPONSIBILITIES

• Professionally fax and/or e-mail physician offices in order to obtain medical documentation and troubleshoot customer prescription issues

• Develops and maintains knowledge in Medical Supplies and/or Insurance Guidelines

• Ability to identify and professionally resolve customer service related issues

• Works in conjunction with Customer Care to identify and support customer service related initiatives as defined by company goals and objectives

• Meets or exceeds daily, weekly, and monthly goals in conjunction with productivity measurements as communicated by their direct supervisors

• Adhere compliance standards to include Medicare guidelines, HIPAA and ACW.

• Ability to work through the Special Projects, Progress Notes, and/or Service Tickets needs as identified from each account

ANCILLARY DUTIES AND RESPONSIBILITIES

• Fosters positive interactions for physician’s office staff with Liberator Medical Supply, Inc. to aid in the facilitation of continued long term working relationships

• Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity.

• Performs other duties and tasks as assigned.

MINIMUM REQUIREMENTS

• High School Diploma or GED

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA FL - Stuart Airport Road

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.