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Anthem, Inc. Systems Analyst Advisor in Thousand Oaks, California


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Job Description:

The Systems Analyst Advisor is responsible for defining and managing the scope of Business Systems projects.

Primary duties may include, but are not limited to:

  • Defines functional, usability, reliability, performance, and support needs of product management systems to manage requirements, documentation, and artifacts for digital products.

  • Creates and performs feature testing and determines environmental needs.

  • Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.

  • Partners with business, architecture, and infrastructure and oversees all service levels to ensure business area satisfaction.

  • In-depth knowledge of tools utilized.

  • Works with the IT learning organization to mentor and assist in training initiatives and performs estimates for application functionality enhancements.

  • Proactively works with stakeholders to identify future system opportunities and enhancements.

  • Develops use cases.

  • Develop, configure, and maintain the product operations tools as needed.

  • Oversee and interpret market research and competitive intelligence to determine ways to competitively enhance product operations capabilities.

  • Partners with business, architecture, and infrastructure and oversees all service levels to ensure business area satisfaction.

  • Work part-time as a Functional Product Manager and develops use cases to gain insight into the needs and challenges of the product team.

  • Participate in Agile Scrum process to ensure product operations solutions are fulfilled.


Required Qualifications:

  • Requires a BA/BS degree in Information Technology, Computer Science, or related field of study and a minimum of 6 years experience in a variety of technologies, documenting requirements and/or building test cases; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

  • Business Analyst or Business Systems Analyst certifications are strongly preferred.

  • Experience with a mainframe computer, hardware, and operating systems and the impacts of changes in the systems stream, testing/product quality processes, tools, and methods strongly preferred.

  • Experience in healthcare is preferred.

  • 5 years of hands-on experience in US Healthcare application development and/or production support engagements.

  • Possess a thorough understanding of online requirements management tools, such as Aha!, Jira, Jira Align, or similar tools, including setting up new projects, configuring dashboards and roadmaps, and maintaining user roles and permissions is strongly preferred.

  • Experience with Rational tools, Six Sigma, or other process improvement training is strongly preferred.

  • Experience in analyzing the impacts of changes in systems stream, testing/product quality processes, tools, and methods strongly preferred.

  • Experience as a Product Owner, Business Analyst, or technical Project Manager in an eCommerce, healthcare, or related environment.

  • Working experience in SAFe Agile processes and environment.

  • Experienced in consultations with business stakeholders and technical partners.

  • Ability to communicate with people at all levels.

  • Be comfortable in a fast-paced environment and management of multiple initiatives simultaneously.

  • Strong analytical skills and demonstrated understanding of how to interpret stakeholder business needs and translate them into product operations requirements.

  • Excellent in writing effective documentation including functional specifications, process flow maps, and training materials.

  • Ability to work independently as well as within a goal-oriented project team.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role-specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS60743-California