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Description

Are you excited to drive high-visibility, strategic logistics and technology solutions? AMXL Japan is looking for a Business Analyst who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Planning & Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.

As a Business Analyst in the AMXL team, you will be developing analytic solutions to drive deep dives, provide actionable insights and measure business impact. You will partner with global and internal stakeholders to ensure the team is prioritizing the right goals and opportunities to develop the best analytics support and infrastructure for AMXL JP.

・Department: Last Mile(AMZL) (https://www.amazon.co.jp/b?node=5637343051)

・Job:Program / Project Management (https://www.amazon.co.jp/b?node=5609904051)

・Location:Tokyo Office (https://www.amazon.co.jp/b?node=5589794051)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp

Key job responsibilities

• Assist in designing and building analytics infrastructure and strategy to support the growth of AMXL JP

• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format

• Influence development roadmaps to build scalability and automation into reporting and analysis

• Own the effective communication of metrics and analysis

• Independently define analytical approach and metrics strategy

• Work with data owners, production systems, or other authoritative sources to guarantee data fidelity

• Partner with data engineering teams to influence the direction of data visualization platforms

• Effectively manage project resources; create solutions to unexpected obstacles and reallocate resources as necessary

A day in the life

You attend daily business reviews and understand what's happening to key network metrics and reporting needs. You spend time with strategy & ops teams to understand the key analytics related challenges and collaborate with relevant global and domestic stakeholders to build a sustainable analytics plan for AMXL JP.

You challenge the status quo and drive data based decision making within your team. You take business trips within and outside Japan as required to build your skills and network or test your plans and assumptions. Additionally, you are always ready to jump in and take charge when problems and challenges emerge.

About the team

AMXL JP team is a single threaded organization that owns Amazon's end-to-end Heavy & Bulky (H&B) logistics network with our willing and equally customer obsessed partners, offering shipping, service & support for consumers and companies in a safe, reliable, seamless, standardized, and sustainable way that surprises and delights our customers. Our delivery partners are experienced in H&B deliveries, providing special handling services such as Room of Choice Delivery, Installation/Assembly and Recycling/Haul-Away.

Our team is made up of a diverse group of individuals across operations, supply chain, tech, finance, planning, customer experience, business intelligence and program management that work closely and collaboratively across Amazon to constantly improve and scale our operations, always insisting on the highest standards and obsessing over delivering bigger smiles for our customers.

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Bachelor's degree

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience defining program requirements and using data and metrics to determine improvements

• Business level of English

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

• Business level of Japanese

• Excited about working in a diverse group and contributing to an inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.