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Amazon Head of Consumer Intelligence, Japan Prime and Marketing in Tokyo, Japan

Description

We are looking for a passionate and talented individual to join Amazon Japan's JP Prime and Marketing organization to lead the Consumer Intelligence team. The Head of Consumer Intelligence is responsible for providing critical insights from the breadth of intelligence (both qualitative and quantitative) to influence Amazon Japan's business strategy. The role will closely partner with your colleagues in the JP Prime and Marketing org, as well as finance, retail category, and technology teams globally. The role will require strong curiosity with thoughtful creative approach to problem solving, strong analytical and strategic mindset, and ability to work cross functionally across a large matrixed organization.

Key job responsibilities

  • Steer the company's strategic priorities and plans by providing JP consumer, market, customer experience insights, working closely with leaders to develop insight implications and align objectives with the company's vision and mission

  • Ensure successful implementation of insights initiatives, partnering with stakeholders on updates and changes. Develop and judge priorities, track KPIs and goals across the leadership team to assure consistent alignment across departments.

  • Develop Consumer Intelligence strategy, plans and roadmap. Oversee and guide Consumer Intelligence capabilities & best practices. Manage Consumer Intelligence teams' performance through prioritization, engagement, & coaching.

  • Invent mechanism to understand, identify and measure consumer, market and customer experience and develop consumer intelligence insights by analyzing consumer data, metrics, anecdotes to assess the effectiveness of current strategies and recommend improvements

  • Track consumer trends and conduct market and customer experience, user experience researches to identify emerging trends, competitive threats, and growth opportunities

  • Analyze and interpret consumer research to uncover insights that will inform growth strategy, innovation, brand positioning or operational improvement

  • Deliver JP consumer and market cultural contexts corresponding to global models

  • Use business and market intelligence to predict risk and disruption to the business

About the team

The Consumer Intelligence team is a critical member of Japan Prime and Marketing org, where our org charter covers extensive breadth of strategic business domains in consumer (retail) marketing space (Prime membership, Customer Lifecycle, Mass-Ads, Automated Performance Marketing, Deal Events, Loyalty Points, Delivery Experience, Shopping CX, Business Development and Decision Science). Consumer Intelligence team provides critical Japanese local customer insights to this org as well as Amazon Japan overall.

Visit Business Introduction and Employee Interviews (https://www.amazon.co.jp/b?ie=UTF8&node=5121596051)

Amazon is striving to be Earth’s Best Employer.

Want to learn about Amazon's employee diversity and inclusion efforts? Visit About Amazon.

https://www.aboutamazon.jp/news/working-at-amazon/?utm_source=hr&utm_medium=owned&utm_campaign=working2022

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We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN

Basic Qualifications

  • 10+ years of professional non-internship marketing experience

  • Experience managing teams

  • Experience using data and metrics to drive improvements

  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

  • Experience driving direction and alignment with cross-functional teams

  • Excellent oral and written communication skills both for English and Japanese.

Preferred Qualifications

  • Experience working with time-tracking/resource management tools

  • Experience with budgeting and scheduling software

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、１次面接の前に個別にご案内することができます

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