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ORGANIZATIONAL RELATIONSHIPS

A Revenue Cycle Analyst III is a member of the Revenue Cycle Management team, a division of the Customer Service department at the Central Business Office. The Customer Service department is part of the larger Revenue Cycle department.

POSITION SUMMARY

The Revenue Cycle Analyst III provides strategic support for the ProMedica Central Business Office by managing and completing projects, analyzing, and reporting revenue cycle data, and configuring financial systems.

ACCOUNTABILITIES

Collaborates with revenue cycle staff and leadership to prioritize business and information needs Supports the entire revenue cycle division with analysis by producing accurate reports and interpretation Monitors performance trends and identifies opportunities to improve financials and reduce rework Recommends operational workflow improvements, helps develop workplans and track progress Provides data support for cross-functional workgroups formed to reduce denials and avoidable write-offs Researches and summarizes large volumes of data to produce meaningful results Conducts meetings and prepares presentations to share data findings and ideas Assists leadership in managing revenue cycle vendor relationships including invoice review and payment, performance management, contract monitoring, and strategy Collaborates with team and other revenue cycle departments to improve denials, avoidable write-offs, and vendor management division-wide initiatives Transfers knowledge and/or trains employees in the operation of information systems as needed Performs other duties as assigned

Location: Remote REQUIRED QUALIFICATIONS

Education: Bachelor’s degree

Skills: Must have exemplary organizational skills

Must have MS Office advanced proficiency

Must have working knowledge of healthcare revenue cycle

Experience: 3+ years in revenue cycle or similar work experience

Must reside within EST or Central time zone.

License: N/A

Certification: N/A

PREFERRED QUALIFICATIONS

Education: Master’s degree in business, IT, or related field or bachelors plus related experience

Experience: 4+ years in revenue cycle or similar work experience

Advanced data analysis skills

• Demonstrates analytical, quantitative, evaluative, and problem-solving skills

• Proficient with SQL, Business Objects, SAS, or other query tool beyond canned reports

• Experience building dashboards with Epic SlicerDicer, Tableau, or similar tool

• Experience interpreting financial metrics and identifying risks and trends

• Experience presenting charts and graphs to management audience

• Familiar with broad range of revenue cycle metrics from registration through collections

• Experience troubleshooting data integrity issues like missing/duplicated records and reconciling sources

Ability to set priorities according to ROI and multi-task in a challenging environment

Project management experience

Effective communication and interpersonal skills

Experience working independently

Experience working directly with vendors/third parties

Experience building revenue cycle system rules like claim edits

Ability to adapt to change quickly and think conceptually

Advanced knowledge of the hospital and physician revenue cycles: scheduling, registration, authorization, coding, charging, billing, follow-up, remittance, patient collections, charity, etc.

Experience optimizing workflows through people/process changes, IT rule changes or implementation of new technologies

Insurance contract modeling experience a plus

Epic, FHFMA, CHFP, CRCR or similar certifications a plus

Knowledge of medical terminology and coding methodologies including HCPC, CPT, ICD-10, DRG

Strong communication and interpersonal skills

Ability to multi-task in a fast-paced environment

Must be able to move about office and between workstations

Must be able to occasionally lift, move and carry up to 20lbs of materials

WORKING CONDITIONS

Personal Protective Equipment: N/A

Physical Demands: Typical sitting, standing, typing, lifting associated with a basic office environment.

Salary Range: $47,840-$126,880

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 82729