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CIBC Senior Director, Communications in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

*This position will be a 12-month temporary opportunity.*

What you’ll be doing

CIBC’s Communications and Public Affairs (C&PA) department is responsible for managing all internal and external corporate-level communications to team members, shareholders, clients, media, and community organizations. As the Senior Director you will be responsible for strategic communications planning, execution and measurement to support the mandate and key initiatives of the Technology, Infrastructure and Innovation (TI&I) team (20,000 team members). Within this scope, the Senior Director supports all internal and external communications for the Senior Executive Vice-President (SEVP) and Group Head, TI&I, including all messaging and events.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

  • Strategic Minded – You’ll build and execute on communication strategies in support of key business initiatives that impact TI&I team members, partners and CIBC clients. You will work closely with the SEVP and Group Head, TI&I and her senior leadership team to develop and execute communication strategies and plans that foster a solid understanding of TI&I’s purpose-driven mandate to run, protect and transform the bank.

  • Relationship Management – You’ll create trusted advisor relationships and influence with the SEVP and Group Head, TI&I, and her direct reports. Additionally, you’ll partner with the C&PA team and various business partners, including Media Relations, Intranet, Corporate Events, Sponsorship & Community Investment, and Brand & Marketing to manage highly visible enterprise-wide initiatives.

  • Leadership – You’re an inspirational and authentic team member and leader who collaborates and manages relationships with executives and senior leaders for purposes of developing and implementing internal and external communications strategies/programs and key message development, speeches and presentations. You will lead, coach and develop a team that will execute against a significant volume of internal and external communications material that reinforces the TI&I mandate, and supports CIBC’s strategic priority to enable, simplify and protect the bank.

Who you are

  • You demonstrate experience in supporting communications for senior executive leaders, including events, speaking notes, communications planning and advice. You have led a team and are proficient in coaching and developing those around you. You’re creative, resourceful and tenacious, and believe communications should be engaging and meaningful. You’re an idea generator who can execute on those ideas and lead a team toward the finish line. You’re a natural storyteller and can find common threads and themes across businesses to tell an engaging, meaningful story.

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

  • You're driven to succeed. You’re motivated by accomplishing your goals and delivering your best to make an impact.

  • You embrace and champion change. You’re flexible and can pivot easily. You'll continuously evolve your thinking and the way you work in order to deliver your best.

  • Your influence makes an impact. You know that relationships and networks are essential to success. You lean in on executive guidance, and you inspire outcomes by making yourself heard.

  • Values matter to you . You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

  • We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2025-11-07

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communications Support, Cross Functional Projects, Efficiency Improvements, External Communication, Internal Communications, Marketing, Partnership Management, People Management, Prioritization, Strategic Communication Planning

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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