Job Information
Pennsylvania State University IT Generalist in University Park, Pennsylvania
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg) Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants (https://hr.psu.edu/sites/hr/files/Application_Process_for_External_Applications_Non-Penn_State_Employees_.pdf) .
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Bellisario College of Communications at the Pennsylvania State University is seeking an Information Technology (IT) Generalist to perform administrative and technical procedures on information systems and maintain documentation that covers multiple functional areas such as infrastructure, applications, and user success.
The successful candidate will be responsible for the following:
Evaluate equipment, components, and software for use in moderately complex information technology systems and solutions; interface with vendors as necessary
Develop design requirements and prototypes
Configure and maintain network devices, server hardware, operating systems, and associated services
Participate in developing plans, schedules, and requirements for the deployment and life cycle of systems
Ensure security of network assets
Design, develop, test, debug, install, implement, modify, and support new or existing applications software in accordance with area standard practices
Work with users to analyze their requirements
Maintain familiarity with installed software standards and procedures and provide technical guidance to other staff
Provide technical support of workstations and laptops and technical guidance for assigned customer base
Facilitate user access to local, unit and University information technology resources
Implement security policies and protocols of the department
Assist with user account administration, file rights management and backup/recovery policies and procedures
Assist in the development of appropriate technology solutions for information delivery and/or learning environments
Education and Experience: This position typically requires a Bachelor’s degree or higher and 4+ years of related experience or an equivalent combination of education and experience.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.
Penn State offers competitive benefits to full-time employees, including medical, dental, vision, and retirement plans, in addition to tuition discounts (75% discount for spouse and children), and paid holidays. Please visit https://hr.psu.edu/current-employee/benefits for more detailed information.
The pay range for this position, including all possible grades is:
$68,200.00 - $102,300.00
Salary Structure (https://hr.psu.edu/current-employee/compensation/comp-modernization) - additional information on Penn State's job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here (https://police.psu.edu/annual-security-reports) .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Federal Contractors Labor Law Poster (https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf)
PA State Labor Law Poster
Affirmative Action (https://policy.psu.edu/policies/hr11)
Penn State Policies
Copyright Information (https://www.psu.edu/copyright-information)
Hotlines
University Park, PA