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BRMi Network Technician in Vienna, Virginia

Overview

BRMi Technology seeks a Data Center Technician for a large client in the Northern Virginia area to provide onsite technical support and monitor the client’s data center and equipment to ensure continuous availability. The selected candidate will perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.

*This is a night shift position - 6pm-6am EST, rotation *

Responsibilities

  • Respond to alerts and alarms, identify and correct problems

  • Utilize multiple monitoring applications to ensure optimal system performance – like ServiceNow, Moogsoft and SolarWinds

  • Create and work on tickets in an IT Service Management application for customers and escalate issues as needed

  • Troubleshoot and escalate incidents and problems

  • Interface with other IT areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria

  • Provide status reports on active or resolved issues

  • Follows established policies, procedures and guidelines

  • Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations

  • Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure

  • Data Center staging, deployment, and logistics/asset management support

  • Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.)

  • Network installation & maintenance (rack & stack, cabling, parts replacement, etc.)

  • Data Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting

  • Site builds & refreshes, while meeting current quality standards

  • Installation and running of data cables during the installation of new equipment

  • Work with others to update and document procedures

  • Write, and maintain, detailed site reference documentation

  • Other duties as assigned

Qualifications

Required

  • Basic Data Center / IT Operations experience

  • Software & Hardware tools utilized to perform day to day Data Center functions

  • Knowledge of LAN/WAN topologies, protocols, and standards

  • Must exhibit excellent communication and grammatical skills

  • Demonstrated analytical and problem-solving skills

  • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed

  • Ability to lift equipment weighing 50 Ibs

  • Ability to work in a noisy area with hotter and colder temperatures than standard office environment conditions

  • Ability to work independently and as part of a team

  • Ability to work under pressure (urgent problems, deadlines, changing priorities)

  • Familiar with network cabling (types, distance limitations, testing, connectors, handling)

  • Familiar with electrical & optical transceivers (SFP+, QSFP+, DAC, CFP2, DWDM)

  • Familiar with server hardware and components

  • Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.

  • Familiar with datacenter design in relation to heat dissipation and air flow

  • Meticulous and obsessive about organized cabling

  • Detail oriented and organized

Desired

  • Bachelor’s degree in Information Technology or the equivalent combination of training, education, and experienceCCNA or CCNP certifications

  • Experience and technical training in WAN/LAN communications including experience installing, configuring and maintaining Cisco routers and switches

  • Experience in presenting technical solutions and/or recommendations

  • Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues

  • Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems

  • Advanced skill in diagnosing and troubleshooting issues

  • Advanced research, analytical, and problem solving skills

* BRMi will not sponsor applicants for work visas for this position.*

*This is a W2 opportunity only*

EOE/Minorities/Females/Vet/Disabled

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.

Job Locations VA-Vienna

Posted Date 1 week ago (2/22/2021 3:31 PM)

ID 2021-2628

# of Openings 1

Category IT Operations

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