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Duties and responsibilities

• To oversee all daily duty locations and responsibilities of Security Associates/Supervisors

• Coordinate and organize the day to day operations of the department including planning and controlling

• Manage the develop and implementation of departmental standards

• Ensure all patrolling, inspection and escort duties are performed to a high standard

• Monitor and maintain all product and performance standards and ensure action is taken when standards are not met

• Ensure firearms and other weapons are not carried by staff when on duty

• Supervise emergency drills

• Oversee the security department including layout of security personnel and their detailed and regular training

• Maintain the loyalty and discipline of all security personnel

• Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures

• Coordinate with the local investigator in crimes & accident handling and investigating

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements. Update the records/incidents online as per IHG Risk Management standards

ACCOUNTABILITY

Number of employees supervised –

Direct Security Personnel/Officers/Supervisors

Annual Operating Profit/Payroll Budget –

• Department Budget and Headcounts

Qualifications and requirements

Minimum two years experience in supervisory role within a 5 Star Hotel/Hospitality sector and have a good knowledge of Local legislation and best practice.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.