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Grade: Grade Manager or Sr Manager,

Role: Customer service Technical, API Sales & Marketing

The candidate is expected to be the key contact between Customers and sales team with internal stakeholders such as Project management, Regulatory and Quality to handle all technical support required for getting our API dossier approved with customer and regulatory agency. Once approved any technical query which may come due to queries from technical team of the customer, updates in country and pharmacopoeia and tightening of guidelines to continue commercial business without any disruption.

Location: Mumbai

Launch Related Tasks

• Vendor qualification forms and documents

• Handling technical queries while DCP/MRP/ANDA is running (most of the responses has to be in time bound manner)

• Finalising Technical Agreement

• DMF access form

Post-launch / Service-related

1. Market extension

• Vendor qualification forms and documents for the new entity in the target market

• Handling queries by the local authorities during product registration

1. Post Launch

• Queries related to any updation in the CEP/DMF (for commercial or regulatory reasons)

• Updation of the specifications with all the customers due to the updation of Pharmacopeia

• Nitrosamine-related queries/updation

Qualification Required: Graduation (B.Pharm Preferred) + MBA

Experience Required: 7 to 10 years of experience in similar roles

We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.