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With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

UKG is looking for a Manager Professional Services Consulting to join our team in Dublin.

Responsibilities:

• Overseeing a portfolio of UKG one view implementations.

• Delivery of your project portfolio while managing UKG oneview schedule and cost requirements

• Line Management of Project Managers in your Portfolio including training, mentoring, and guiding Project Managers on their projects. Building relationships and effective communications for customer focused delivery

• Ensuring Project Managers deliver a first-class customer experience during the Onboarding process – guiding customers through the processes and to help with their understanding of the transformation

• Oversee the development of project plans to deliver more complex implementations involving UKG Pro suite as well as external vendors that contribute to oneview implementation.

• Ensure adherence to the UKG OneView Methodology, standards and PM practices on their Project Portfolio.

• Running Project Steer Co’s and ensuring governance is adhered to.

• Support on project escalations, assisting Project Managers with troubleshooting

• Escalating project issues to the Onboarding Director and any relevant OneView Stakeholders

• Working with the Onboarding management, PMO and the wider Oneview team as needed to ensure on-time delivery, quality handovers and ensuring customer confidence

• Fostering a supportive and open culture, asking questions, creativity, to drive innovation and great customer experience

• Support on process and methodology development/continuous improvement as needed as part of the ongoing evolution and growth

• Collaboration across the Onboarding teams (PMO, one view Consultants) to find efficiencies and improvements in Onboarding Processes and ways of working

• Collaboration with colleagues across the organization including Commercial, Solution Architecture, Integrations, Product, Operations, Customer Success etc.

Qualifications:

• 5+ years of experience in a commercial environment as a Project or Programme Manager

• Certified PM Professional

• Graduate or Postgraduate with a minimum of a 2.1 degree in business or technology field

• Previous experience managing a team. Great at building relationships, mentoring and building resiliance and trust within your team

• Excellent interpersonal skills – compassionate and empathic, honest and clear in direction and feedback

• Proven ability to act as a leader in business transformation projects

• Strong exposure to software and service delivery, knowledge, and experience of project methodologies such as agile and waterfall

• Proven track record in best in class customer service communications and project delivery

• Knowledge of HCM, global mobility and the international payroll space

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.