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Overview

This position description is subject to change at any time as needed to meet the requirements of the program or company.

The Task Order Manager (TOM) is responsible for overseeing multi-billion dollar Task Order (TO) operations and ensures the high-level performance activities and results for the services provided to the US Government (USG) Customer, which may include communications, administration, logistics, procurement, staffing, budgeting, finances, reporting, and property. The TOM will ensure that activities implemented under the TO are managed and implemented in accordance with the approved budget, Customer regulations and procedures, and the specifications determined in the SOW. This position will report to the Senior Vice President Operations and will manage onsite Program Management and other CONUS based support staff. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive

Responsibilities

Major Job Activities:

Responsible for maintaining a safe workplace and ensuring safety is the highest priority in the workplace. Comply with all Environmental & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation. Oversee overall contract performance, to include but not be limited to delivery, quality, security, and customer service. Work with onsite Program Management and other key personnel to develop and manage project plans, budgets, and work schedules. Evaluate existing solution and guide process improvement initiatives to gain efficiencies, increase quality, improve customer satisfaction, and reduce costs. Manage responses to the Customer that support buy-ins ensuring workplans, budgets, and change requests are developed and reported in accordance with the approved budget, DOS regulations and procedures, and the specifications determined in the SOW. Work closely with onsite Program leadership and other staff to prepare periodic reports for the Customer. Proactively resolving issues arising under Task Orders. Day-to-day high-level management of all operations including but not limited to communications, administration, logistics, procurement, staffing, budgeting and financial to ensure service levels and TO objectives are met. Monitor budget execution and spending rates, and ensure variances are brought to the attention of the SVP and other Executive Leaders, proactively seek ways to improve program cost/revenue structures. Develop and use a real-time management system to manage work and priorities within a diverse setting and across multiple time zones. Primary face-to-face representative to CONUS Customer representatives.

Material & Equipment Directly Used:

Working Environment:

This position is a hybrid position with time spent CONUS and in Iraq at the performance location. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.

When in Iraq, the working environment is an austere desert environment and is frequently cramped. Temperatures can reach 120 – 130 degrees Fahrenheit (50 – 55 degrees Celsius) during the summer months. Personnel shall be able to perform certain emergency functions to include responding to duck-and-cover alarms, quickly seeking cover in a protected bunker, opening heavy doors (some more than 100 pounds), climbing stairs, and boarding/de-boarding helicopters on an independent basis.

When traveling in country, employees are required to wear a helmet and body armor that together weigh a minimum of thirty (30) pounds. Depending on security conditions, the body armor and helmet may have to be worn throughout the workday. Sometimes, there is a need to walk significant distances through rough and uneven terrain wearing body armor while carrying equipment and/or work materials. Movement on compound requires walking up and down several flights of stairs throughout the day.

Physical Activities:

This position is a hybrid position with time spent CONUS and in Iraq at the performance location.

When traveling in country, employees are required to wear a helmet and body armor that together weigh a minimum of thirty (30) pounds. Depending on security conditions, the body armor and helmet may have to be worn throughout the workday. Sometimes, there is a need to walk significant distances through rough and uneven terrain wearing body armor while carrying equipment and/or work materials. Movement on compound requires walking up and down several flights of stairs throughout the day.

Qualifications

Minimum Qualifications:

Education / Certifications:

· Bachelor’s degree in business administration (advanced degree and/or PMP preferred)

Experience / Skills:

Eight (8) years of progressive experience managing the implementation, execution, and oversight of large and complex Operations and Maintenance facilities (+200M/year), including three (3) years leading diverse teams to foster Customer service, innovative solutions, and proactive communication. Experience using a variety of office software, including MS Project, MS Word, MS Power Point, MS Excel, MS Share Point, and MS Outlook.

Demonstrated expertise and oversight in fee/invoice reconciliation for services provided. Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use. Ability to make decisions based upon broad guidelines, practical experience, and sound business judgment. Ability to solve complex problems involving multiple functional areas of operations, logistics, and administration. Customer retention may depend on problem solving skills. Judgment is required to determine best methods or resolutions for problems presented. Excellent oral and written communication skills. Superior organizational skills and work ethic.

Supervisory / Budget Responsibilities: Supervisor.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.