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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

About Manulife

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

The opportunity

The incumbent is a key member of the Compliance team and will be required to contribute to achieving the Company and Compliance’s strategic plans and annual business plan.

Responsibilities

• Develop, manage and track the company's regulatory engagement strategy

• Work closely with the Chief Compliance Officer and the compliance leadership team to engage and liaise with regulators, law enforcement agencies, authorities and industry bodies

• Actively manage regulatory queries, responses and deadlines by working closely with all relevant stakeholders to provide quality and timely responses

• Drive the conduct and culture agenda of the company from a compliance perspective through timely identification and implementation of conduct and culture initiatives to improve the company workforce’s awareness of sound conduct and culture behaviour based on the company’s value and regulatory outcomes

• Ensure that the company’s fit and proper, outside business activities, misconduct reporting, consequence management frameworks are sound, robust and effectively implemented

• Provide oversight of the Compliance Investigations team to ensure that investigations are conducted in a timely, fair and comprehensive manner

• Facilitate the Disciplinary Committee meetings with appropriate and timely materials and recommendations, as well as effective execution of decisions made by the committee

• Track and where needed, design and implement compliance metrics/key risk indicators to support oversight of compliance implementation within the company

• Prepare and execute an annual compliance work plan

• Ensure quality inputs to Compliance Reports

• Lead and/or contribute to Compliance projects and other business initiatives as required

• Support the Chief Compliance Officer on ad-hoc compliance matters as required

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• A senior compliance practitioner with more than 15 years of relevant experience based on the role description

• Prior experience with the Singapore regulator or law enforcement agency or similar role in another financial institution would be preferred

• Ability to lead and guide a sizeable team of varying experience level

• An individual who is passionate about compliance, willing to go the extra mile and believes in doing the right thing and doing things right

• A motivated team player with a strong sense of responsibility

• An effective communicator (verbally and in writing) with a “can-do” spirit and strong interpersonal skills

• What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture We lead with our Values every day and bring them to life together.

• Boundless opportunity We create opportunities to learn and grow at every stage of your career.

• Continuous innovation We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.

Join Manulife and be part of a dynamic team that is shaping the future of insurance. Together, we can empower our customers to live healthier, more secure lives. Apply now to make a difference!

Learn more about opportunities with us at www.jobs.manulife.com

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .