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Duties and responsibilities

Financial returns:

• Manage employee benefit administration (i.e. dental, insurance claims & follow ups)

• Ensure timely and accuracy of all leave accruals

• Assist with monthly payroll

People:

• Ensure colleagues and managers are aware of HR policies and procedures

• Ensure recruitment and selection is adhered to by IHG standards and compliant with the Employment Act.

• Correct and timely placement of internal and external advertisements for operational positions using various portals including MyRecruit

• Conduct interviews & reference checks for operational positions

• Manage HR administration such as personnel files, contracts, letters, uniform fitting, application, renewal and cancellation of work passes

• Adherence to new hire checklist – ensuring that all tools and equipment and necessary briefing is carried out

• Ensure timely and accurate update of employee details into the HR system

• Ensure timely and accurate update of Hotel’s organization chart

• Work with department heads on employees’ probationary assessments and confirmation

• Prepare letters for promotions, transfers, acceptance of resignation & employment certificates

• Conduct exit interviews and provide feedback on reasons for turnover

• Assist with employee relations issues in a confidential manner, including disciplinary and employee grievances.

• Prepare month end reports such as Annual Leave balance, Headcount, Turnover

• Assist to drive welfare and recreation activities for the colleagues

• Manage casual labour recruitment, administration and onboarding

• Ensure regular updates of Employee Heart of House

• Maintenance of Employee Personal Files

Responsible business:

• Support and implement IHG’s responsible business initiatives, developing programmes to support corporate social responsibility.

• Supports and ensures 100% compliance in Brand Standards, Finance & HR Audits

Qualification and requirements

• Diploma or equivalent in Business Administration, Human Resources

• At least 1 year of experience in managing the full spectrum of HR

• Proficient in Microsoft Office

• Team player and excellent communication skills – written and spoken

• Positive attitude

• Flexible to respond to a range of different work situations

• Knowledge of Employment Act will be advantageous

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.