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Description:

• Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times.

• Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel.

• Establishes an efficient trace file to ensure that all business booked is properly tracked.

• Submits Sales report to Director of Sales in a timely manner.

• Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation.

• Entertains and conducts hotel inspections to clients whenever required.

• Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.

• Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.

• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.

• Maintains positive guest and colleague interactions with good working relationships.

Qualifications:

• Bachelor Degree in related field

• Proficiency in English both writing and communication

• Managerial skill

• Experience in the same position or higher 3 years up

Primary Location: Thailand

Organization: Hyatt Regency Phuket

Job Level: Full-time

Job: Administrative

Req ID: THA000047

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.