Job Information
Jack Henry & Associates Business Consultant III: Enterprise Workflow in United States
Business Consultant III: Enterprise Workflow
General information
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JobID
14945
Position Level
Individual Contributor
Team
Information Technology
Working Time
Full-Time
Position Type
Regular
Travel Requirements
5%
Workplace Type
Remote
Preferred Location
Remote
Description & Requirements
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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
Jack Henry’s Enterprise Workflow Support & Services team is hiring a consultant to help deliver cutting edge software solutions to make our clients’ lives easier! This individual works to advise financial institutions of best practices and ways that our product allows for automation and efficiency in multiple areas. Days are spent interfacing with internal and external stakeholders at high levels so good communication skills are a must! The ideal candidate is a visionary, able to work independently to identify gaps, craft high-level strategic solutions, and work collaboratively with our partners to deliver success. Jack Henry strives for a culture of growth, and from this opportunity individuals would be exposed to multiple opportunities for growth within this team or with other product groups with which they would collaborate.
This position will be filled to work remotely within the U.S.
The target salary range for this position is $68,850 - $100,000, based on location and experience.
What you'll be responsible for:
Conduct on-site customer operational and/or systems analysis resulting in problem identification. During engagements, identify operational and system enhancement opportunities.
Draft proposals, including detailed reports that outline the findings and recommendations for process improvement.
Based on results, design solutions and hardware/software specifications by creating detailed documents.
Support customers by utilizing data analytic tools and identifying ways to improve key performance factors.
Create solution deployment strategy.
Ensure testing and customer training are referred to support organizations.
Create project plans to monitor progress, assuring all milestones are completed as projected.
Effectively discuss JH products, services, and solutions with customers to ensure client retention.
May perform other job duties as assigned.
What you'll need to have:
A minimum of 4 years of experience in any of the following: information technology, business analysis, project coordination, technology consulting, or technical sales.
Experience working for a bank or a credit union.
Customer service experience in a financial or technical role.
Ability to travel up to 5% for onsite trainings and implementations at customer locations.
What would be nice for you to have:
Bachelor’s degree in Computer Science, IT, or Business.
Experience with Enterprise Workflow.
Experience working with Jack Henry software/products.
Experience with SQL, XML, HTML, or other programming languages.
Experience working with automation and workflows.
Experience with project management.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.