Job Information
PF Michigan Group Club General Manager in United States
Club General Manager
Full Time • Bloomingdale
We are looking forGeneral Managerswho want to be part of the Planet Fitness team! For this opportunity you must be able to travel out of state for an initial 9-week training. As a General Manager, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience, and leading a team of associates to achieve operational excellence!
Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you. (https://www.youtube.com/watch?v=_aY0ZkDiO-U)
Perks and Benefits:
Great growth opportunities - we are a dynamic and growing company!
Medical, Dental and Vision insurance benefits
401(k) with a generous employer match
Profit sharing program
FREE Black Card Membership
Paid time off that increases with tenure
Employee Referral Program
A sparkling clean work environment (where we all pitch in to keep the club pristine!)
Responsibilities:
The General Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork, and operational excellence.
The General Manager always ensures excellence in Member Services by creating a welcoming environment.
Interview, hire, and train new staff.
Ensures proper staffing and coverage in the club based on business needs.
Conducts all evaluations and performance reviews for all staff in the club.
Maintains a clean, organized, and orderly club.
Ensures club profitability and financial success.
Ensures the safety and protection of the employees and members in the club and the entire club property.
Handle timecard administration and properly follow all Planet Fitness policies and guidelines as they pertain to employee pay.
Train staff on and execute local and national promotions.
Requirements and Skills:
Must be 18 years of age or older.
Minimum of 2 years’ experience managing customer-focused teams in the fitness, hospitality, restaurant or similar industry
A career path that reflects increasing levels of responsibility and proven success delivering measurable results
High School diploma or equivalent required
Strong leadership, team building, and coaching skills
Exceptional customer service and conflict resolution skills
Strong organizational, problem-solving, and planning skills
Excellent written and verbal communication skills
Continual standing and walking during your shift.
Continual talking to members and potential members in person and on the phone during your shift.
Must be able to lift 45 pounds.
Must have a satisfactory background check.
Must be able to travel out of state for an initial 9-week training.
What It Means to Join the Planet Fitness Team:
It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
It means being part of a company that cares about improving the health and well-being of our communities.
It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development.
It means creating a positive impact in our local communities through philanthropic initiatives.
It means being part of a brand of which you can be proud!
Equal Opportunity Employer
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.