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Description: Must-Have Skills (Top 3): Accounts Payable, Accounting, Procurement Communication, phone skills, customer service Self-starter, demonstrates initiative and works under minimal supervision; analytical/attention to detail, ability to meet deadlines, MS Office Additional Must-Have Skills: Demonstrated skill in planning, organizing, and coordinating work assignments to effectively meet tight and/or multiple deadlines. Handling multiple tasks simultaneously. Managing conflicting priorities and demands. Nice-to-Have Skills (Top 3): Knowledge of Oracle and/or Coupa Project management Training within areas of expertise, and strong analytical and communication skills System or Business Function Supported: Oracle Coupa Service Now Outlook Excel Symbeo Job Summary This intermediate level position ensures compliance with all Client policies and procedures involving the Source to Pay (S2P) process. This position is a liaison between the business, the S2P team and the vendor working to ensure prompt delivery of purchase orders and resolution of all requisition, purchase order and vendor queries. This position will take an active role in mentoring and training. Essential Duties and Responsibilities may include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Serves as the Area’s S2P champion by partnering Supply Chain, Accounting, and Field Operations to promote S2P’s objectives and work with Area leadership to resolve issues/non-compliance and the Business. Direct and engage in Area S2P/Accounts payable activities including but not limited to, payment inquiry follow up, monitoring invoice approval and assisting in tolerance failure resolution. Performs the duties of a subject matter expert including pulling and distributing the appropriate reports/queries to Area personnel, acting as the Area point of contact and resolving Area S2P issues. Partners with Accounts Payable to ensure appropriate use of payment methods and invoicing channels. Drives utilization of corporate procurement agreements and preferred suppliers. Works with finance & accounting to resolve supplier billing and payment issues. Assists vendors with onboarding process, invoice and payment inquiries. Assists business and vendors with Coupa processes. Monitors the open PO view/history report to ensure aged items are being worked/resolved in a timely manner. Monitors views/reports for unresolved tolerances. Works with users as necessary to have tolerances resolved for invoice approval and accurate/timely posting to the GL. Aid area users with setting up new suppliers and work with supplier support for aid in assisting suppliers. May need to create receipts for non-integrated Compass orders, emergency receipt creation requests and void receipts on exceptions. Develops process documentation. Evaluates process and procedures for continuous improvement. Facilitates compliance with and communication of Source to Pay policies & procedures. Coordinate and host training calls with Coupa users, utilizing TEAMS and PowerPoint. Supervisory Responsibilities This job has no supervisory duties. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Required: High school diploma or G.E.D, and four or more years previous experience in a corporate setting. Work experience in a procurement related position. Preferred: Associate Degree, some college, knowledge of Accounts Payable Other Knowledge, Skills or Abilities Required Excellent communication skills (verbal and written); ability to clearly converse in English on the phone and in email. Conveys information and directions clearly and accurately. Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint) Proficient with ERP Accounting Software Proficient in Coupa or other source-to-pay software Experience in Service Now or other service ticket software Excellent interpersonal skills, pleasant phone manner and professional attitude Extremely strong organizational skills, attention to detail, high degree of accuracy, resourceful, and self-directed. Able to work as an individual contributor or a member of a multidisciplinary team Basic accounting, reporting, math and data entry skills Ability to maintain confidentiality Ability to prioritize and multi-task, work under pressure and meet deadlines required Adaptable, creative and team oriented Enjoys using critical thinking and problem-solving skills to find a solution or complete a task. Ability to visualize, articulate and conceptualize given available information. Ability to make independent decisions in accordance with departmental policies and procedures. Ability to interact and work directly with all levels within the company. Leadership qualities including ownership, accountability, company engagement, being proactive and ability to see the big picture. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.