Job Information
Bangor Savings Bank HCM Solutions Consultant - Bangor Payroll in United States
About Us:
The root of the word culture comes from the Latin word meaning “to care”. At its core, our culture is about caring; caring for our customers, our employees and the communities we serve. Relationships drive everything we do and how we do it. Bangor Savings Bank is committed to maintaining an environment that fosters diversity, inclusion, collaboration and continuous growth. Our invigorating culture and strong values lead to our continued recognition as one of the “Best Places to Work” in Maine and New Hampshire.
Bangor Payroll is an exciting division of Bangor Savings Bank which continues to experience incredible growth! If you are interested in joining our dynamic, fast paced environment accompanied with future career growth opportunities, this is the career for you! Bangor Payroll is looking to add a HCM Solutions Consultant to our team.
The role of a Solutions Consultant requires the knowledge and skills necessary to assist sales and operations staff with the intricacies of UKG Ready. The successful candidate will focus on delivering expert advice and support to multiple resources while assisting in the design and delivery of client solutions. As a strategic partner, the Solutions Consultant will play an important role in ensuring the successful onboarding and ongoing support of complex clients.
Responsibilities:
Pre-Sales:
Assess customer’s business challenges and current business environments and translate them into UKG’s solutions
Deliver compelling presentations and communicate effectively at all levels within an organization
Excellent presentation and communication skills
Assist in the strategic positioning of solution recommendations & value or products and services
Assist in aligning client objectives to solutions, methodology & effective business processes and setting expectations on resourcing, timeline, challenges, opportunities, risks, etc.
Core Responsibilities:
Assists in developing complex detailed multi-suite solution designs
Ensures solutions adhere to design governance
Controls scope & team objectives, drive change
Reviews and maintains the software technology roadmaps and standards. These standards will be used as a baseline for design evaluations and adoption of technologies across all portfolios.
Designs, documents, implements, and promotes the use of appropriate software application improvements.
Readily exchange ideas so we can innovate, adapt and continually improve our performance
Ability to adapt in a fast-paced evolving environment
Ability to think critically in a fast-paced setting
What You’ll Need to be Successful:
Superb customer service skills with a passion for strengthening customer relationships
Attention to detail and emphasis on accuracy
Prioritizes tasks and demonstrates excellent time management skills
Collaborative mindset with the ability to also work independently
Possess good client management skills
Must embrace technology and possess excellent interpersonal skills
Teachable and embracing of feedback as a means of continuous improvement
Critical thinking and problem solving skills
Commitment to teamwork
Qualifications
High School Diploma or equivalent required
College, business or professional training preferred
Previous UKG Ready or similar HRIS system experience
FPC or CPP and SPHR/PHR designations desired
Proven experience in business analysis and process improvement with strong attention to detail
Ability to manage small projects
Excellent collaborator and a team player
Ability to prioritize workload and provide timely follow-up and resolution
Strong communication skills, verbal and written required
Ability and willingness to mentor/coach
Ability to manage specific tasks to completion with minimal direction
Ability to collaborate with clients, identify engagement follow-on opportunities, and have a strong desire to excel
Flexibility to travel as needed up to 10%
Physical Demands/Conditions Requirements:
General office environment
Moderate lifting (to 35 lbs.) required
Moderate reaching, walking, sitting and standing required
Occasional in-state travel required for client training
Equipment Used:
- General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
At Bangor Savings, we understand the importance of continuing to nurture an internal culture of excellence for each of our employees. We offer internal and external training to assist our employees in realizing their career aspirations including internships, lateral training, management training, and tuition reimbursement.
We also offer a unique set of benefits designed to support our employees in living their best life and achieving their goals. Our holistic health and wellness programs allows each employee to customize their approach to well-being. And our pay, rewards, recognition, and incentive programs ensure that they are well-compensated for a job well-done.
At Bangor Savings Bank, the work our employees do each and every day allows us to deliver on our promise to make a difference in the lives of people in New England in a way that really matters.
Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin or any other class protected under state or federal law and affirmatively seeks to advance the principals of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disability, veterans, and/or disabled veterans. No question on this application is intended to secure information to be used for such discrimination, this application will be given every consideration, but its receipt does not imply that the applicant will be employed. This application will remain active for a period of 90 days. If, after such time, you still wish to be considered for employment, you must reapply. Bangor Savings Bank does provide workers compensation coverage for employees injured on the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.