Job Information
CAE USA INC IT System Analyst in United States
Role and Responsibilities
JOB TITLE: IT Systems Administrator
DEPARTMENT: IT
LOCATION: Remote
REPORTS TO: IT Manager, Americas
THE COMPANY:
CAE is a high-technology company, bringing the digital and physical worlds closer together to create a safer world. Our vision is to be the worldwide partner of choice in civil aviation, and defence and security, by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency, and readiness.
In a class of its own, our mission is to lead at the frontier of digital immersion with high-tech training and operational support solutions to make the world a safer place. If you want to expand your horizons and work in an exciting growing industry read on.
POSITION SUMMARY:
Reporting to the IT Manager you will join the CAE Core IT Team and will be primarily responsible for the support and enhancement of our Flight Training Management applications dedicated to the Flight Training Organization group. You will have the opportunity to train and support users as the System Expert in flight training management, aircraft and simulator maintenance management and associated applications.
PRINCIPAL RESPONSIBILITIES
Collaborate with, train and support staff and students at our global flight academies.
Ensure application(s) standardized use across the global network.
Coordinate with various teams to ensure compliance with internal and external regulatory requirements.
Maintain and support training progress monitoring processes.
Incident management including bugs and fixes.
Test and coordinate application(s) releases with key global personnel.
Product(s) improvement review and enhancement.
Provide end-user support across the organization, including ad-hoc out of hours’ support due to 24/7 nature of the business
Collaborate with other IT teams located worldwide in all time-zones
CANDIDATE REQUIREMENTSThe ideal candidate will possess the following:
A bachelor’s degree or relevant equivalent experience
Aviation knowledge and/or experience, minimum 3 years
E.g. Dispatching, training records, scheduling, currencies, maintenance, aircraft types
Customer service experience
Ability to work under pressure and high attention to details
Excellent analytical and problem-solving skills using logic and search engines
Self-motivated and able to think on one’s feet unsupervised
Self-starter and collaborative teammate
Experienced multi-browser, IOS, and Microsoft 365 user
Knowledge of apps such as TalonETA and Talon RMS, Flightlogger, Flight Radar, FlightPro, Pelesys, Foreflight is considered an asset or nice to have.
Min. 5 years working in a Global IT environment
Ability to work on your own as well as a part of the team, out of hours (overnight /weekends when applicable
SALARY PACKAGE
We offer a competitive salary as well as a range of benefits. This is an excellent opportunity for a driven individual to join a multi award winning company which is the global leader in its field.
Applicants should send their CV and supporting letter by email to amelie.lessard@cae.com (marea.otoole@cae.com)
CAE is an equal opportunities employer
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.