Job Information
CAE USA INC Progam Manager in United States
Role and Responsibilities
As a Project/Program Manager, you will play the key role in ensuring the success of managing a project which will develop engaging training experiences that reflect 21st century learning standards and expand the boundaries of innovative thinking. You will be r esponsible for both project planning and development, you will be the expert to manage the projects throughout its lifecycle, you will communicate, organize, plan, and control one or more projects, programs, and teams for the advancement of courseware and training capabilities for external and internal customers. Primary customer contact and voice of the customer and are responsible and accountable for complete program(s) execution including quality, cost, schedule and performance.
Responsibilities will include, but are not limited to:
Project/Program Execution
Work with project team composed of Instructional System Designers (ISD), Courseware Developers (CWD), Multimedia Developers (MMD), and Subject Matter Experts (SME) to design training course material for Instructor Led Training (ILT) and Computer-Based Training (CBT)
Work with multicultural teams to deliver training programs globally
Manage a blended workforce including contractors and consultants
Manage the human, financial and operational resources necessary to meet contractual and company related obligations of the project to ensure profitability
Take ownership of the entire project lifecycle from initiation, through planning, design, build, test, implementation, and closure
Plan and define project role and responsibility, review and assign high level tasks, and communicate expectations for task completion
Create project charter or statement of work, project management plan, schedule, risk assessment/mitigation plans, and other plans, as needed
Resolve project work/scheduling problems by reprioritizing activities
Evaluate potential project risk and develop mitigation plan
Implement project work breakdown structure
Maintain and communicate project status reports, project plans, and issues
Provide reporting throughout the project life cycle, including project management reviews (PMR)
Finance
Manage budgets for courseware development, provide estimates for new programs
Manage financials through corporate financial reporting systems
Execute the project review cycle (PRC) process
Monitor and control the billing and schedule milestones
Evaluate project change requests or any proposed change that impact the project
Validate and approve budget and schedule change orders
Manage project forecasts and profiling
Customer Interaction
Interact with customers to interpret and react to the needs and expectations to develop effective training solutions
Act as primary liaison with customer on project matters including negotiations and securing customer acceptance.
Discuss alternative solutions with customer including contractual changes.
Deliver results which achieve lasting satisfaction with customer and achieve financial goals.
Leadership
Recommend and participate in improvement initiatives
Make recommendations regarding recruiting and other human resources activities
May be assisted by Program Manager to resolve difficult, complex or unusual matters or decisions
Provide training to junior project managers and project leads
Qualifications
Bachelor’s Degree. Master’s degree or MBA a plus
Minimum of 5 to 8 years’ project management experience, aviation project management is a plus
Experience in working with Training and Development teams and delivering training products
Prior experience in Instructional Design and Training Development a plus
Strong communication skills in English (written and spoken), strong interpersonal skills
Experience working with global and multi-cultural teams
Experience managing consultants and suppliers
Experience developing strong customer relationships and managing customer expectations
Demonstrable experience of working and communicating with various levels, both within and outside the company, including senior management, technical staff, and end users
Strong analytical, facilitation and problem-solving skills
Strong knowledge of project management methodology (specifically PMI standards). PMP or Prince II accreditation a plus
Strong knowledge of planning software tools like MS Project or similar
#LI-CG1
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.