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We are looking to hire a Technical Consultant to join Microsoft Federal.

The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

The Technical Consultant will be responsible for the following:

Pre-Sales Support

• Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.

Technical Delivery

• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.

• Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements.

• Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS).

• Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes. Oversees aspects of implementation.

• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.

• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience.

Intellectual Property Management

• Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.

Business Development

• Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.

Readiness

• Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by the domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft.

Operational Excellence

• Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines).

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business

o OR equivalent experience.

• 1+ Year(s) work experience delivering solutions for one or more of the following platforms:

• Microsoft 365 deployment and/or administration

• Power Platform solutions – (PowerApps, Power BI, Microsoft Power Automate)

• Dynamics 365 (D365) specifically CRM, Sales or Customer Service

Other Qualifications

The successful candidate must have an active U.S. Government Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Cloud Screening:

Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

Preferred Qualifications

• 3+ years work experience in relevant area of business.

• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).

• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

• Fundamental knowledge of Artificial Intelligence, Large Language Models (LLM) or current capabilities within Microsoft 365 (Copilot)

Technology Consulting IC3 - The typical base pay range for this role across the U.S. is USD $71,600 - $145,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $93,600 - $157,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .