VetJobs - The Leading Military Job Board

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Great outcomes are everything.  It’s what drives us to turn bold ideas into breakthrough solutions that solve the toughest problems fast--the first time...so you can change how people work and live.

What you'll do:

• As the design lead, be responsible for the quality of all deliverables across a variety of projects.

• Be a hands-on design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms.

• Communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touch-points of the service - pulling together all aspects of service design.

• Inspire innovative approaches to design, using creative facilitation techniques and taking the lead at client meetings, internal company meetings, brainstorms and external design events.

• Encourage innovative approaches to design techniques, enabling the design team to embrace different angles to a design problem.

• Provide direction and constructive feedback on a range of human centered design methods and mindsets from initial project discovery and framing through testable concepts and prototypes.

• Create “focused innovation” that balances the client’s business needs while meeting their goal of differentiation.

• Create design briefs based on project proposals and client feedback.

• Be opinionated and hungry to discuss the design being done within and outside Accenture Federal.

• Have an understanding of how user research should be integrated into a project and a good understanding of all the other skill sets and expertise within Accenture Federal, including Business Design, Product Design, Visual Design and Content Strategy.

• Embrace and harness new technologies.

• Have a strong commercial awareness.

• Maintain a strong work ethic and a passion for drawing out and driving creativity and innovation.

• Possess strong influencing, negotiation and communication skills, both written and verbal.

• Bring insights to life as a storyteller – verbally and visually – in a way that generates empathy, emotion, and engagement from the client and design team.

• Bring a strategic perspective to the variety of work that we do. Many of our projects involve strategic thinking based upon the insights gathered from the field thus, business, brand, and/or strategic experience are desirable.

• Demonstrate a natural skill to engage with people at a deep level. Whether observing or interviewing customers, or working with fellow team members and clients, a service designer should be passionate about representing the human perspective in design and should have skills in bringing this passion to life for the team.

Client Facing

• Analyze and respond to client briefs in a timely manner.

• Manage and oversee the delivery of a range of projects, defining project scope, goals and deliverables in collaboration with key stakeholders.

• Establish relationships and liaise with key stakeholders throughout the project lifecycle.

• Work with the Program Manager to issue regular status reports and troubleshoot problem areas.

• Identify and alert the Program Managers to potential crises, and work with them to manage changes in scope and devise contingency plans.

• Seek out, identify and respond to new business opportunities.

• Alongside the Program Manager, identify, analyze and resolve risk.

Team Facing

• Communicate and define project roles, responsibilities and expectations to each team member at the start and for the duration of each project.

• Break down business, user, and technology requirements into digestible components for the design team.

• Ability to generate low fidelity wireframes and concept ideas to illustrate concepts and generate buy in.

• Instill project teams with the confidence and discipline to explore innovative design solutions while respecting client deadlines.

• Manage and maintain team motivation and morale, offering emotional and logistical support.

• Engage with freelancers and staff from other offices enlisted to support the project team, as and when required.

• Manage different teams in parallel.

• Identify and resolve issues and conflicts within the project team.

Design Planning

• Alongside the Digital Producer, develop and deliver progress reports, requirements documentation and presentations.

• Work with the Digital Producer and other design leads to engage the most appropriate skill sets on each project.

• Contribute to and participate in project debrief reviews.

• React to project adjustments and alterations promptly and efficiently.

Basic Requirements:

• Minimum 6 years delivering interface design solutions for various clients as well as strong leadership & hands on experience.

• Excellent presentation, planning and analytical skills.

• Ability to be on-site at least 20%, based on client needs.

Preferred Skills:

• In-depth knowledge and experience within a relevant service design discipline.

• Experience owning a project vision, execution, quality and client relationship.

• Experience being highly accountable for design quality and project delivery.

• Experience with concepting and ideation.

• Workshop planning and facilitation skills.

• Experience of iterative prototyping.

• Ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders.

• Ability to respond positively and calmly to shifting priorities, demands and timelines.

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington state as set forth below and information on benefits offered is here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits)    

Role Location: Range of Starting Pay for role 

California: $110,200 - $188,000

Colorado: $103,500 - $176,600

New York: $119,800 - $204,400

Washington: $110,200 - $188,000

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.

_Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. _ Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the _ Accenture Equal Opportunity and Affirmative Action Policy Statement (https://afscommunities.force.com/careers/s/equal-opportunity-annual-policy) _.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you _  _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.