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Summary The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. The OIG's IT Division offers advanced and entry-level opportunities to Software Application Developers, Cloud and Network Engineers, Security Specialists, Project Managers and Customer Support Technicians. This posting is to fill a position on the Software Development team, providing application support for OIG. Responsibilities As an IT Specialist ( System Analysis) at the GS-2210-13 you will be responsible for, but not limited to: Serving as an OIG System Engineer for all electronic discovery applications (Relativity, LAW, Concordance, IPRO,CaseMap Suite, EnCase). Tests, debugs, evaluates, troubleshoots, maintains upgrades to hardware/software; contacts vendors and support when necessary to create specialized solutions and solves high level issues; trains other IT staff on fault resolution and maintenance of these applications. Performing eDiscovery functions in alignment with the Electronic Discovery Reference Model (EDRM) framework and standard including data collection, data processing, data review, production, and presentation. Providing expert advice, assistance, and technical support to Divisions' various systems such as Relativity, Concordance, IPRO, CaseMap, EnCase, and electronic discovery processing tools supporting investigations and reviews Advising on proper hardware and software specifications and requirements to support the system. Manages all aspects of system, to include integration into the existing network architecture and requisite data backup and restore capabilities. Developing and updates customer policies and procedures to ensure appropriate responses to future incidents of a similar nature. Resolving issues related to the delivery of services. Keeps abreast of changes in customer mission requirements through interaction with management in customer organization. Initiates service modifications to meet changing requirements. Maintaining liaison as it relates to handling electronic discovery and document management issues with other federal agencies, the computer industry, etc. through participation in various meetings, training, seminars, and conferences. Requirements Conditions of Employment Qualifications Basic Requirement Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Specialized Experience GS-13: To qualify for this position at the GS-2210-13 grade level, you must have one year of specialized experience equivalent to the GS-12 grade level obtained in the federal government. (Specialized experience is paid or unpaid experience that has equipped you with the specific knowledge, skills, and abilities to perform the position's duties successfully). Examples of specialized experience include such duties as: Conducting Analytics for large amounts of data using eDiscovery tools such as Relativity, Everlaw, and Casepoint to manage document reviews. Configuring e-mail threading to support eDiscovery Projects. Creating processing jobs, workspaces, and user account management using software such as Relativity, EnCase, and CaseMap. Training users on eDiscovery reviews and eDiscovery applications such as, but not limited to, Relativity and CaseMap. Performing server security maintenance and SQL queries in Relativity, EnCase, and/or CaseMap to set up maintenance tasks and query data in SQL tables. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade level (or equivalent) by the closing date of this announcement. This vacancy may be used to fill other similar and/or comparable positions throughout the agency within the stated duty station. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Additional Information DOJ EEO Statement/Policy: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.