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Description:

The role will provide support for the IT Asset Team with responsibility for ensuring that technology assets are, tracked, received, recovered, deployed, and decommissioned in a controlled manner. The candidate will perform activities, including but not limited to:

• Ensuring that asset records are kept current in ServiceNow throughout an assets lifecycle.

• Updating tickets in ServiceNow

• Managing request tickets

• Unboxing, Boxing, Shipping if IT equipment.

• Interact with hardware vendors

• Responsible for picking up, distributing, as well as preparing equipment for disposal.

• Processing inventory within the building, may use scanning tools

• Perform other duties as assigned

Basic Qualifications:

• Requires 1 to 2 years with BS/BA or 4 years with HS Diploma/Equivalent.

• Experience with Windows 11 Operating Systems

• Knowledge in using ServiceNow or comparable ITSM ticket and incident management tool

• Ensure tickets are accurately documented and resolved in a timely manner

• Responsible for updating Asset detail/location/user assignment in Service Now

• Demonstrate attention to detail and ability to follow documented procedures

• Experience with Microsoft Office Suite (PowerPoint, Excel, Word, etc.)

• Excellent written and oral communication skills.

• Outstanding organizational skills.

• Must have experience in a very fast paced, high volume environment

• Some physical lifting requirements, must be able to lift 50 lbs.

Skills:

Asset management, ServiceNow, IT Hardware, Asset inventory, Desktops, Inventory management, ITSM, Windows 11, Microsoft office, Ticketing systems

Additional Qualifications:

• US Citizenship required

Experience Level:

Junior Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.