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IT Operations Data Analyst

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

CACI is seeking an IT Operations Data Analyst to support reporting, analytics and data visualization activities that drive performance and quality of programs and projects across an IT delivery organization.

Responsibilities Include:

• Establish and maintain system permissions from field locations.

• Key work to be performed include:

• Ensure all system permissions are correct (e.g., personnel leaving or needing access).

• Enable automation in reporting by working with Subject Matter Experts, and system administrators.

• Ensure Data Standards to successful implementation into the fleet program.

• Serve as part of the project team to obtain the Fed Ramp certification process.

• Create data metrics and collect, process and analyze data to include vehicle utilization and work with Fleet leadership to create Utilization standards based on the data metrics.

• Ensure system configurations and connectivity is enabled in all fleet systems.

• Consolidate/Track mileage requirements.

• Ensure the report from manual submissions are completed.

• Follow up with Fleet Management Branch.

• Consolidate and aid in operational planning by managing existing data on average stop times, idle times, or to forecast maintenance down times.

• Collect and analyze vehicle asset level data.

• Perform Analysis in Tableau and through different systems

• Analyze vehicle operator data reports to meet agency reporting requirements.

Required Qualifications:

• U.S. Citizen, with or eligible for a DHS EOD clearance

• Bachelor's degree preferably in Computer Science, Software Engineering, Information Management Systems or a related discipline.

• 5-7 years of relevant experience, to include reporting and BI development

• Experience in IT operations (e.g. service desk, call center, help desk) trend analysis and common key performance indicators

• Strong understanding of data integration and database management; aggregated reporting, analytics and visualization

• Demonstrated experience performing data analysis and visualization in tools such as Microsoft Power BI, Tableau or similar

• Expert in the use of Microsoft Office, especially PowerPoint and Excel (to include pivot tables, macros, graphs, charts, etc.)

• Excellent verbal and written communication skills

Preferred Qualifications:

• Previous DHS experience

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)

The proposed salary range for this position is:

$71,500 - $150,200