Job Information
WAUPACA NORTHWOODS LLC Customer Order Scheduler-Coordinator in WAUPACA, Wisconsin
JOB REQUIREMENTS: Job Purpose: Key facilitator and contact for all dispatchers, trucking companies. Monitoring and negotiate transportation costs to ensure competitive rates. Monitor product availability and deliveries, participating in prioritizing loads for on-time delivery. KEY RESPONSIBILITIES: Primary contact with offsite company dispatchers for coordinating outgoing shipments, load posting requests and rate determinations daily Review of freight analysis historical report for assistance in rate determinations. Identifying areas of concern and driving corrective actions. Review of daily freight order report for irregular rate or pallet changes Dissemination to the plant dispatchers of known trucks near each facility and/or the availability of brokered loads as needed/requested during the day Review late order report for problem loads, identifying reasons for lateness Liaison/leader for any corporate/facility/dispatcher/broker/carrier problems or needs that arise Responsible for entering plant work orders and receiving Excellent & timely communication skills High level of confidentiality Ability to holding self and others accountable Ability to take decisive action utilizing an analytical approach, taking customer needs in mind Strong ability to multi task and perform under pressure Ability to establish and retain carrier and broker relations Excellent phone etiquette/skills to assist in booking of loads on a daily basis Strong dispute resolution skills Familiarity with ERP software and ability to learn and teach proper procedures Good computer skills: Microsoft Office(excel, pivot tables) and working with online dispatch boards ***** OTHER EXPERIENCE AND QUALIFICATIONS: SKILLS/QUALIFICATIONS: Previous dispatching experience Good leadership abilities Strong verbal and written communication skills Proficient in Microsoft Office products Embrace our Mission and Expectations ***** APPLICATION INSTRUCTIONS: Mail a Rsum: Waupaca Northwoods LLC Attn: Human Resources N2564 County Road QQ Waupaca WI 54981 E-Mail a Rsum: hkeough@wnwllc.com Fax a Rsum: 414-755-0991