Job Information
Keith Titus Corp Dipatcher in Weedsport, New York
Dipatcher
Job Details
Job Location
Corporate Office - Weedsport, NY
Position Type
Full Time
Education Level
2 Year Degree
Salary Range
$18.25 - $23.00 Hourly
Travel Percentage
None
Job Shift
Monday - Friday: 8:00am to 4:30pm
Job Category
Transportation
Description
Job purpose
The dispatcher plans, schedules and dispatches loads, work orders and equipment for the conveyance of materials or freight for normal operations, service, or emergency needs. Engages with the drivers and communicates regularly with the terminal manager.
Duties and responsibilities
Proficient at TMW Data Entry – including:
Planning & delegating Daily/Weekly Plan
Reviewing/communicating changes to plan as required.
Demonstrates initiative & creativity to increase “Fill Rate” on completed loads per week.
Understands and Escalates:
Issues with problem drivers/lanes
Recognizes trends in Customer Orders
Customer concerns
Broker/Carrier/Sister-Terminal concerns/opportunities
Required to manage After hours calls & problem solving 24/7 Access.
Understands Dispatching roles/issues with material management.
Able to Plan/Assign loads to Drivers independently.
Provides Professional Interface with Customers & Drivers– always representing Page.
Communicates with Customers, other terminals, and Drivers appropriately via Totalmail, phone, email, text, etc.
Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers.
Delegates administrative tasks
Assists with Billing issues.
Skilled in all duties & responsibilities of Dispatch Administration
Works well with minimal supervision
Safety sensitive position
Ride along with company driver, gain an understanding of driver operations and work completed within their daily functions.
Regular Attendance & Punctuality
Benefits:
Meritain Aetna (2 plan options)
Free Teledoc and single Medical Bridge when enrolling in company health coverage.
Company sponsored HRA (Health Reimbursement Card)
Excellus Dental
Excellus Vision
Group Sponsored Life/ADD 1x annual salary.
Pet Insurance (3 plan options)
Voluntary Supplemental plans offered through Colonial to include.
(Accident, Disability, Cancer, Life/ADD, Medical Bridge, Teladoc)
Company sponsored EAP (Employee Assistance program)
Wellness Program to include support services of company Wellness Nurse
401K to include company match
Monthly Profit Share
PTO (Paid time off)
Paid Holidays
Verizon Discount program
Qualifications
Qualifications
Associate degree preferred.
2 years of dispatch work experience in the trucking industry
Bulk trucking experience preferred.
Strong computer skills
Strong listening skills
Solid judgment and decision-making ability
Ability to manage time.
Must have critical thinking skills.
Service oriented personality.
Strong ability to communicate and work in a team.
Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies.
Safety in the Workplace
Employees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.
Physical requirements
Required to stand, walk, use hands/fingers, handle/feel, and reach with hands and arms.
Must be able to read, write, talk, and hear.
Must be able to lift/move up to 40lbs.
Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.
EEO Statement
It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.