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Join our Governance and Pensions Solutions (GPS) line of business, a key growth area within our Outsourcing function. GPS provides Outsourced Pensions Management services to occupational pension schemes, working with schemes of all shapes and sizes, including some of the most prestigious and intricate in the UK.

In this exciting role, you will be responsible for delivering a wide range of services, including day-to-day pensions management, governance and trustee secretariat support to both in-house functions and trustee boards.

This role would suit a pensions ‘all-rounder’, with a background in either consulting and/or an in-house environment.

The Role:

• Working closely with Lead Consultants, providing pensions management outsourcing services, partnering with in-house pension functions, ensuring timely delivery against agreed tasks and objectives.

• As a pension's governance expert, you would ensure that occupational pensions schemes are compliant with the general code and best practice.

• Attending regular client meetings (both virtual and in person), assisting with end-to-end trustee secretariat responsibilities – including agenda and meeting pack preparation, minute taking, and other peripheral tasks (e.g., completion of action logs).

• Preparing recommendations to trustees in relation to death discretionary cases, transfer referrals (e.g. red and amber flags) and complaints (including escalated complaints through the IDRP).

• Providing support to the wider teams with ongoing and ad-hoc client work.

• Delivering agreed workstreams.

• Adhering to agreed service levels, standards, and fee agreements / Budgets.

• Helping to manage client commercials and ensuring financial discipline.

The Requirement:

• Previous experience within DB, DC and hybrid pension arrangements.

• Strong pensions technical knowledge, especially in the area of pensions governance and secretariat support.

• Good commercial understanding, with the ability to work within agreed budgets and the ability to identify client opportunities.

• Previous experience working with timesheets and management of personal financial reporting (or be willing to learn).

• Ability to work in a fast-paced organization.

• Exceptional organizational skills and an ability to effectively prioritize work across multiple client relationships.

• Flexibility with the ability to work under tight timescales without diluting the quality of work.

• Commitment to professional delivery and exceptional service.

• Strong influencing skills, excellent communication skills and clear and concise written Skills.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.