Job Information
Rochester Precision Optics Program Manager in West Henrietta, New York
Title
Program Manager II
Department
Operations
Reports to
Director of Operations Program Management
SEE YOUR CAREER THROUGH A NEW LENS WITH RPO!
RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including – Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join to RPO team!
Job Summary:
The Program Manager II leads the development and management of the organization’s programs throughout the product life cycle (Design, Introduction, Low Volume Production and Volume Production). This role ensures the final product meets specifications, timeline, quality, and budgetary constraints in support of customer expectations and RPO operating plans and goals. The Program Manager will be the key liaison with customers from PO placement to product delivery. This position provides strong leadership and excellent communication skills to the Business Development, Operations, Contracts and Finance Teams.
Summary of Essential Job Duties:
50% Customer/Communication:
Process all information to and from the customers, ensuring completeness and accuracy.
Develop clear communication methodology with customer through conference calls, written updates, 1-on-1s on a daily, weekly or monthly basis depending on customer needs.
Follow the course of all specification change activity to ensure implementation and appropriate cost change is communicated, captured and implemented.
Monitor and communicate progress against program goals with customer and project team
Identifies risks and opportunities to manage throughout product lifecycle.
Control scope creep and manage change, where possible anticipate problems that may occur and take early preventative action
Facilitate customer on-site visits and support Business Development customer visits, as needed.
Provide customer support outside of regular work hours, as needed.
Negotiate and secure follow on business
30% Design, Manufacture, Build:
Lead kick off activities, thoroughly understands specifications and requirements, establishes the estimates to support the statement of work.
Works closely with engineering and business development to define development, products and product life-cycle
Manage the RMA and corrective action process for assigned products ensuring lessons learned, process updates and closeout are completed.
Gain cooperation of others and effectively facilitate cross-functional meetings and discussions, proactively identify issues and drive solutions to quickly address program challenges.
Ensure creation of MOMs and monitor the manufacture and release of products including timing and quantities
Review product design to ensure compliance; evaluates and approves design, specification, bill of materials and drawing changes by overseeing the ECO and document release processes
20% Reporting/ Senior Leadership Communication:
Monitor and approve financial decisions for assigned programs
Provide concise and accurate assessments on program status and financial health
Ability to address program alignment with RPO business goals
Explain program history including the design, operations and delivery decisions that were made
Other
Understand the basics of optical design and manufacturing
Assist with ROMs and quoting as needed in order to support sales goals and objectives.
Administer a broad range of documentation and tasks including scheduling and maintaining meeting calendars, publish minutes, assign & track completion of follow up items as needed to execute project scope on time
Create and maintain the project timelines, project folders, and any other required reports in order to ensure a successful completion of all assigned projects across relevant functions and smooth transitions through project stages.
Requirements and Competencies:
Language Skills:
- Ability to read, analyze and interpret complex documents. Ability to communicate effectively to team members and management.
Mathematical Skills:
- Ability to apply basic mathematical concepts.
Educational Requirements:
- Bachelor’s degree in engineering, business or technical field required, or related work experience of 3-5 years of defense or commercial program management.
Additional Requirements:
- Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.
Work Requirements:
Environment & Physical Demands:
Professional office environment with routine use of standard office equipment such as computers, phones, copiers, filing cabinets and fax machine; noise level typical of a standard office environment
Prolonged sitting, computer and telephone use, as well as standing, filing, bending, reaching and lifting and carrying up to 15 pounds
Occasional exposure to manufacturing plant floor requiring the use of personal protective equipment (ear plugs, safety glasses, etc.)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation & Benefits:
RPO offers highly competitive, total compensation packages linked directly to employee’s professional experience. RPO’s benefits include: Tuition Reimbursement Program, Health Insurance, Dental Insurance, Disability Insurance, Life Insurance, 9 paid holidays, generous paid vacation and sick time and a 401(k) plan after a 60-day waiting period. Additionally, we work a 4/10 work week that provides for every Friday as a non-work day.
Disclaimer:
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.
EOE/AA/Minority/Female/Disability/Veteran
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire.
RPO offers a competitive work life balance with a 4/10 work week, a robust comp/benefits package and a timeline of growth from day one!