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Laurel BMW of Westmont Position Overview The Financial Services Director has the opportunity to lead a team of Financial Service professionals to create an exceptional experience for Customers. This role is responsible for selecting, training, coaching, developing and retaining the very best team, while driving a high-level of performance among the Financial Services team to achieve targeted profit margins and product sales to drive Customer loyalty. What are the day-to-day responsibilities? Leading yourself and the team in a way that supports AutoNation’s Vision and Mission Setting a clear vision and goals for the Financial Services team to achieve targeted performance Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes Driving the business through a high-level of involvement in the day-to-day operations including support to the Sales team in structuring transactions Processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations Building lender and other vendor relationships; ensuring proper lender mix Ensure timely funding of all contracts and control of contracts in transit; obtain resolution of all returned contracts Conduct frequent deal audits to ensure compliance Ensuring that all administrative processes are handled timely and in compliance with Company policy Providing an exceptional customer experience to drive loyalty How will I know if I am successful? The performance of a Financial Services Director is measured by achieving: Targeted profit and product sales goals Targeted contracts-in-transit goals Compliance with all federal and state law Targeted Customer Satisfaction Index Targeted Associate retention What are the requirements for this job? High School diploma or equivalent Three to five years of automotive financial services experience Proven leadership ability to mentor and train others Ability to set and achieve targeted goals Proven ability to provide an exceptional customer experience Highly detail-oriented and organized Demonstrated communication and interpersonal skills Experience and desire to work with technology Valid in-state driver’s license and have and maintain an acceptable, safe driving record Valid Financial Services licenses as required by state What are the opportunities for career growth? Our Associates have many choices for career growth and development after success in a Financial Services Manager role. Opportunities may include: Financial Services Director Sales Management Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric. Benefits Click here to learn more about our Benefits. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you. AutoNation is an equal opportunity employer and a drug-free workplace.