Job Information
Kansas Employer Customer Experience Training Lead in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12872047
LOCATION(S)\ 6501 West Kellogg, Wichita, Kansas 67209\ REQUIREMENTS\ Qualifications
Minimum 2 years of customer service experience\ Minimum 1 year leadership/training experience\ Superior ability to multi-task and able to meet tight project deadlines.\ Strong Organization skills\ Open availability-nights and weekends\ Microsoft Office Proficient (i.e., word, power point & excel)\
Competencies
Adaptability\ Communication\ Decision Making\ Initiative\ Innovation\ Motivator\ Organization\ Professionalism\ Results Orientated\
Boot Barn Benefits & Additional Compensation Opportunities
Competitive hourly rate.\ Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.\ Paid Time Off plan for year-round Boot Barn Partners.*\ Medical, Dental, Vision and Life Insurance.*\ 401(k) plan with generous company matching.\ Flexible schedules and work/life balance.\ Opportunities for growth at every level we are opening 50+ new stores each year.\ *For eligible Boot Barn Partners
*compensation varies based on geography, skills, experience, and tenure
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Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
Standing, walking and squatting less than fifty percent of the work shift.\ Required to lift, move and carry up to 40 pounds.\ Ability to read, count and write to accurately complete all documentation and reports.\ Must be able to see, hear and speak in order to communicate with partners and customers.\ Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.\ Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.\ [ ] Sedentary: Limited activity, no lifting, limited walking
[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.\ Noise levels are considered moderate.\
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
\ Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 5.
FULL TIME / PART TIME\ Full-time\ RES ONSIBILITIES\ Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one anothers achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves Partners. With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit one handshake at a time.
The Customer Experience Training Specialist is responsible for training new hires, providing ongoing training to our current staff in areas such as soft skills, de-escalation, and any other training that is beneficial to the customer experience team and customers.
Essential Duties and