Job Information
GraceMed Health Clinic Dental Records Clerk in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13046248
Essential Role:Provides critical support to staff in the dental clinic by supplying accurate and timely maintenance, retrieval, and distribution of patient health records.
Duties&Responsibilities:
- Maintains the older, paper record files and places them in alphabetical order.
- Files and retrieves older, paper charts in accordance with established filing system and predetermined priorities.
- Responsible for scanning film x-rays into electronic health record.
- Examines patient health records for completeness and ensures all required information is included; refers to supervisor for any noted deficiencies.
- Copies health records in order of receiving requests. Maintains log documenting the charge (if applicable). Dates received/sent for each request; retrieves and copies information from patient health record to answer authorized requests in support of patient care activities, patient account settlements, and third party sponsorship. Documents patient health records appropriately.
- Collaborates with dentist/pharmacies/patients to obtain new prescriptions or to refill prescriptions.
- Verifies insurance coverage for new patients (scheduled at our main clinic) 3 days prior to the patients appointment by calling the patient and obtaining the necessary information. Verification is obtained either by accessing information on the insurance companies website, calling insurance companies customer service line, or requesting a fax back of benefit rundown.
- Answers phone calls in a polite and professional manner. Transfers calls as necessary.
- Communicates directly with referral offices by sending Referral Slips, X-rays and other records that are required for patient to be treated.
- Updates the HER based on correspondence from referral offices.
- Maintains cleanliness and orderliness of the health records area.
- Assists in the development and documentation of protocols related to his or her job functions.
- Maintains patient confidentiality at all times.