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Experis is partnered with a US based bank holding organization headquartered in Charlotte, NC to support their personnel needs. We frequently search for savvy and experienced Administrative Support Benefits Specialist to join their teams across multiple locations in the Carolinas.

Job Title: Administrative Support Benefits Specialist

Location: Winston Salem

Pay Range: $20/hr

Experis is partnered with a US based bank holding organization in their search for a Benefits Document Administrator to join their team in Winston Salem, NC. This opportunity requires working a hybrid schedule with 3 days a week onsite.

Candidates must have solid experience working with Workday, Salesforce, Adobe or Amazon Connect and be proficient with the MS Office Suite of tools, specifically Outlook and Excel.

Strong communication and organizational skills are critical as the Benefits Document Administrator will be responsible for managing large amounts of benefits records received via email or Webforms and routing them to the appropriate agents and/or departments.

While this predominantly a process and document administration role, and not a typical Call Center position, fielding calls may be required from time to time.

Day to Day Responsibilities:

Supporting Tier I team

Responding to emails

Light keying in Workday or other pitching systems

Managing document flow, uploading into Salesforce and routing to correct agent/department

Making address changes, combining and editing documents, adding and dropping coverage as needed

Fielding and responding to incoming calls may be required

Skills/Experience:

Benefits/HR documents background, specifically in healthcare, pension/retirement or 401k

Exceptional customer service, time management and task management skills

Experience in an insurance call center environment managing documents with some general benefit experience/knowledge

Background/understanding of benefits is highly preferred

Prior experience in computer tech systems such as Workday, Salesforce, Adobe or Amazon connect

Prior Insurance Call center Experience

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.