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Description We are providing a contract to hire employment opportunity for a Help Desk Analyst II in Woodbridge, New Jersey. The job function primarily revolves around offering technical assistance related to computer hardware and software, maintaining software libraries, and managing service logs. As part of our team, you will also be responsible for hardware and software repairs, troubleshooting, and upgrades.

Responsibilities

• Provide technical assistance to staff on various computer hardware and software issues

• Maintain and monitor software libraries and service logs to ensure all repairs and upgrades to hardware and software are properly documented

• Repair computer hardware and troubleshoot hardware/software issues to provide solutions and maintain smooth operations

• Install new computer hardware/software and integrate it into existing networks to facilitate system upgrades and expansions

• Maintain existing Local Area Networks (LANs) and Wide Area Networks (WAN)

• Manage Email and Internet connections to ensure consistent and uninterrupted communication channels

• Repair nonpublic hardware at remote locations to ensure system functionality and performance

• Organize and monitor inventory of hardware, spare parts, software, and supporting documentation to maintain adequate supplies and keep records up to date. Requirements • Must hold a minimum of 2 years of experience in a similar role or related field.

• Proficiency in Android Development is required.

• Knowledge and experience with Cisco Technologies is essential.

• Familiarity with Citrix Technologies is a must.

• Comfortable working with Mac Computers.

• Proficient in Microsoft software and tools.

• Experience in Active Directory management is necessary.

• Proficiency in handling Apple Devices.

• Understanding of Computer Hardware.

• Knowledge of Configuration Management.

• Experience with Deployments is required.

• Familiarity with Chromebook and Google Apps, including Google Docs.

• Able to legally work in the country of employment.

• Excellent written and verbal communication skills.

• Strong problem-solving abilities.

• Must be a team player and able to work collaboratively with others.

• Ability to handle multiple tasks and prioritize effectively.

• High level of customer service skills.

• Demonstrated ability to learn new technologies quickly. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .