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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

At every step of our nearly 60-year journey, from beginnings as ‘Consumer Value Stores’ to transforming the healthcare experience as CVS Health, a Fortune 4 company, the relationships we forge assisting people on their path to better health often happen in the store. 70% of Americans live within 3 miles of a CVS store! It’s often the first interaction people have with our brand – and within Front Store (Retail) Merchandising, we’re often charged with shaping that experience through the exciting products and services we offer.

The journey continues as we lead the effort to redefine the role of our stores and healthcare in the communities we serve. We develop deep connections to our customers enabled through leading digital platforms and leveraging enterprise capabilities across the healthcare ecosystem. It’s truly an exciting time to be a part of CVS Health. If you’d like to join us on that journey, please read on!

The Manager, Category Strategy & Performance Improvement will join a team responsible for developing and recommending data-driven strategies to improve business performance. Working closely with Merchandising leadership, analyzing market trends and dynamics, vendor/brand economics and productivities, customer loyalty, and related optimization opportunities across various levers, such as assortment, placement, pricing, and promotion. This consultative role also serves as trusted advisor to Category Managers, providing both ad hoc and strategic analytical support to drive growth and results.

Your responsibilities will include:

• Drive Results:

• Develop plans to meet annual budgets for category strategy and profit improvement, working with Merchandising leaders

• Support key innovation and transformation initiatives, enable merchandising operational execution by creating simplicity in the face of complex business issues

• Rigorous Analysis:

• Conduct complex quantitative analysis and build analytical models using Microsoft Excel and other tools/platforms (e.g., Tableau, Foundry)

• Assess SKU/Vendor/Brand/Promotional incrementality; competitively benchmark (space, brands, assortment); generate market, customer (e.g., ExtraCare, segmentation), and vendor insights (cost structures, trade funding); and analyze assortment (relative productivity, elasticity, profitability, loyalty, etc.)

• Design initiative pilots and deploy in select number of stores to measure and assess (‘Test & Learn’)

• Thought Partnership:

• Deploy an Enterprise Mindset, engaging partners across Enterprise Teams

• Applying data tools, build and communicate strategy to support Category Manager-led vendor negotiations

• Advise Category Manager partners on developing and writing creative, rigorous, and exhaustive vendor agreements and contracts

• Innovate:

• Inspire creativity and new capability design often spurred by 'white space' opportunity identification and business case development

• Partner cross functionally to activate ideas that expand beyond Merchandising and create strategy or change projects

The candidate selected for this position will be a creative, ‘out-of-the-box’ thinker who is intellectually curious with a passion for using data to drive business decision making. This person will need to be self-motivated, entrepreneurial, and able to excel in a high demand, performance-driven environment. Strong communication and presentation skills are a must. The candidate is a relationship and trust builder, comfortable in ambiguity and shifting priorities, and finally humble and receptive to feedback. If this describes you, come join us and become a CVS Health colleague!

Required Qualifications

• The ability to lead & drive multiple workstreams to completion to achieve organizational objectives

• Advanced Microsoft Excel and PowerPoint skills

• Strong ability to translate data into insights & convey those insights in a linear & concise manner

• Understanding of retail merchandising basics (i.e., Category Management), and merchandising organizational structures and processes

• Self-starter, curious, & collaborative

Preferred Qualifications

• Specific experience in Category, Brand (CPG), or Vendor Management

• Experience with technical tools, such as: Tableau, IRI Unify, Numerator, SQL Assistant, VBA, Python, SAP, SAP BI, Teradata, Palantir Foundry, Oracle are a plus, but not required

Education

• Bachelor's degree

Pay Range

The typical pay range for this role is:

$63,300.00 - $139,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 05/08/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.