Lumen Security Technology Architect - NY or NJ in WORKS FROM HOME, New York
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Are you passionate about leveraging technology innovation for the betterment of humanity? You will be a premier customer-facing expert in Security Solutions. You will leverage your expertise to create fully integrated broad and complex solutions to meet the sophisticated requirements. This exciting Enterprise Client-facing Principal Security Architect role will work in partnership with our Sales, Solution Engineering & Customer Success Executives guiding innovative conversations that help shape the business growth.
The Professional in this position works remotely when not in client or team meetings and resides in Georgia.
The Main Responsibilities
Specialized Security Solution Design: This role is the go-to expert for Solution Engineers at Lumen when very deep knowledge and experience is needed for a particular technology or product. Clarifies ambiguous requirements with sales and clients, ensuring the solution resolves underlying client issues. Provides guidance and alternatives to customer’s requirements. May interpret customer requirements based on limited information.
Specialist Expertise: Within the specialist vertical, provide on-demand design, solution best practices and industry expertise to the sales teams during the Learn/Buy/Get phases of the customer lifecycle experience. By proactively pulling in other specialists, expand the solution to be cross functional and multi-product. Follows industry technology trends through self-study and formal training and shares this knowledge with the teams they support along with their peer groups.
Product Partnership: Partners with Product Management in areas of process and design improvement within specific product area and contacts impacted departments to recommend potential solutions. Proactively provides input on strategic and tactical plans for new product development to teams across the organization.
Customer Meetings: Leads and/or attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates advanced solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team.
Custom Solutions: Exceptional understanding of technical and product boundaries within areas of specialization and understanding of multi-product solutions and how these products interact with each other as to what is standard, what is available via special approval process, and what is not able to be provided. Partner with account team to shepherd custom requirements through sign-off process.
Sales Enablement: Works to self-enable the Sales Teams by freely sharing knowledge of process, key contacts, technology, and product in their area of specialization over the phone, in writing or through live trainings.
What We Look For in a Candidate
Pre-sales Support experience with Cyber Security Engagements (Compliance, Governance)
Knowledge of Enterprise Security Architecture and Design
Experience in Cloud & Architecture Design
Experience in Network Functions Virtualization
Technical knowledge across global network infrastructure, edge cloud capabilities, connected security, communication, and collaboration services•
Executive Presentation Expertise
Ability to independently orchestrate & guide discussions with clients across many levels including C-level, VPs and Directors within IT.
Engagement of both internal and external stakeholders to arrive at solutions
Advanced written and verbal communication skills.
Ability to work independently, part of a team or pull together and guide a team to build complex customer solutions.
Relationship building skills
Industry certification: in 2 or more specialized technologies is a plus
National travel required as conditions allow ( about 25%)
Experience in solution consulting – ITIL
Bachelor’s Degree in a related field or equivalent industry experience
Requisition #: 326693
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Salary Min :
Salary Max :
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
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